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  1. phonman1970

    Direct Dial Hotline

    I am programming a short code on a user and trying to get it to when someone picks up the phone to get dial tone it dials a hunt group. I have tried the ?D for the code and both direct dial and direct dial hotline and the telephone number is the extension of the hunt group. What am I doing wrong?
  2. phonman1970

    Hunt Group Call Log

    Ok, I have a system that I need to see the call log active on a phone for calls coming into the main hunt group. I have the call log box for hunt group checked and tested and no log is showing. After saving it should be instant right? Or am I missing something else?
  3. phonman1970

    Best thoughts to create a VM only user on release 9 with VM Pro.

    I need to create a a couple dozen users that will need their own VM only extension. I am thinking creating the user with none chosen for extension type. Any thoughts or ideas for best practice doing this?
  4. phonman1970

    MOH

    I can not get the music.wav file to load. I am sure it is in the right form and I have it in the file location on my laptop. But when I am connected to the IP Office and force reboot it does not load. Any thoughts?
  5. phonman1970

    Delay AA timeout back to main hunt group

    I am not finding an answer to when inbound calls go to a hunt group then thru short code and overflow group busy etc, it goes to the Main AA and if none of the options are pressed and times out, I need it to go back to the main hunt group. Can someone help?

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