Just got a new Fibre service installed by our ISP, the problem is its a 1 meg burstable service it has a flat fee of 600 a month for 1 meg and 30 dollars a month for every meg we burst over the 1 meg.
I dont want any surprises when the bill comes in does anyone know how i can rate limit the...
I have a remote shop that is too small to put in a phone system but still needs the function of paging. Anyone know if i can install a Bogen AMP and page from the managers office without a phone system? if not any suggestions on how i could get this setup?
I have a BCM400 and BCM50 they want me to take one of our DID's and foward any calls to that DID to an external number. Can i do this without needing to have a phone hooked up to the extension?
Noticed that our voicemail has been hacked and calls are being made thru our voicemail system.
How can i restrict these calls from being made ? Can i setup anything that only allows the routed calls to call certain numbers ? Or can i make it so you cant use the typical 1111 1234 for voicemail...
when i enable the park and page function from within the voicemail box it allows me to have the customer press option 6 which will page me over the paging system. Works great when you dial in to that sets direct number or if we call that ext over the VoIP network from a remote branch.
Problem i...
Anyone know a way to take an option on one auto attendant and have it forward to another auto attendant ?
i know how to get it to go to another auto attendant thru calling the other auto attendants number but its tying up two lines with this method hoping to avoid tying up the lines and take...
Currently we have 5 BCM 50's and 1 BCM 400 @ head office, right now all locations can 4 digit dial each other, also each location has a main number that is answered onsite by a CCR tree. We want to keep the local numbers and local ccr tree's but now want to add a 1800 number that will be...
Faced with a new problem within our dealership wondering if anyone can help me out. During our night shift the counter is left unattended which leaves the customers waiting to be seen to get service. I was wondering if there was any way to add a button on our service counter that the customer...
BCM 50 setup at one of my locations, what i was hoping to happen was the dealership side has there own CCR tree and there own number and then we have the admin side that has there own number and CCR Tree i m hoping to have option 4 on the dealership side forward them to the Admin AA ? anyone...
We have 6 sites up and running now and each site houses the voicemail locally on the BCM. we have some staff that would like to be accessed from each location when customers use the dial by name directory i know it grabs the names from the voicemail names how can i have them at all locations...
i have 6 BCM 50s all networked with 4 digit dialing between locations everything works great the only problem i am having is the calls get disconected at exactly 14:59 the call quailty is always good just every 14:59 the call is just dropped.
i did a feature 77 after the calls were dropping...
anyway to have a button on a T7208 to show if another dn is on or off there phone ?
i have a user that wants to know if someone is on or off there phone.
bcm400
any way to speed up how fast the park and page voice speaks ? it seems to pause inbetween the numbers for a long period using all the default digits recorded in the system.
bcm 50 3.7
BCM 50 3.7.
I have 6 locations and all voicemail is local to the BCM machines, all are networked but had an interesting request the other day by the owner.
Wants his name in the dial by name directory at each location but doesnt want a voicemail setup at each location and i didnt really want...
One of my locations is a 24 hour location, but only Monday to Saturday then on Saturday they close at 12 noon and closed all day Sunday and open again at 6 am Monday morning to start this cycle over again. What i have setup at my other locations is a night ring button that when the recpetion...
I have setup a hunt group that rings every phone in the parts department, option 1 from our auto attendant is set to park and page and rings all the phones 5 times if no answer then it parks and pages the call but if they still do not answer it then puts the customers back into the auto...
Just recently had 6 BCM's installed 400 at the main office and 50's at the remotes. All BCM's are networked 2100 2200 2300 2400 2500 2600 when i create hunt groups and change the DN on the hunt group from 5501 to 2290 so it can be reached over the network whenever i dial the DN it goes to the...
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