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Hi everyone, I am trying to link SAP BCM or IVR with an IPECS UCP 2400, the challenge is on the SAP they just accepts calls being forwarded to their IVR via SIP but they don't register device or trunk. I have tried to create a network group for the SAP but still call are not going to their...

Good people we are struggling to network an AVAYa with our IPECS LIK, we have two call centres seating on each system and we want to have traffic routed from one system to the other. The AVAYA can only reach the SWITCH board but cant get to a specific or desired extension. Dial Tone shoul be...

Hi ALL, Power went off in the upgrdae process of an IPECS-MG, i need help on the recovery, what is the baud rate for connecting via serial, the processor(MPB300) in not dumping any data via hyperterminal. Chamvari Dial Tone shoul be There

Hi Guys, I am working on TNet project , i have networked a MFIM200 to 4 MFIM 300 over TNET. My problem is other extension on the LM cant call extensions on the Master. If i change to Remote the LM extensions can call the CM extension and other sites but cannot call extensions on the same LM. I...

I need some assistance, i have registered SIP lines on and MFIM300 from a ZTE IMS, i can make SIP to SIP calls and all other outgoing Calls to other networks including GSM and CDMA. MY challenge is GSM and CDMA calls cant call back to the IPECS MFIM300. I have registered our SIP 8802 phone it...

I need help , I have an emg80 that is only registering the 8024 but cannot register 8002 and 8008 ip phones, I have added the Mac addresses in pgm 235 and pointed the ip phone to the mfim address but nothing is happening. There is no firewall the system and phones are sitting on the same LAN...

I am looking for programming guideline on how to forward emails via the Ipecs SBG working as router to my mail server running on Linux. PM Dial Tone shoul be There

I am looking for IPces UCP brochures and documentation , i only have videos only. Dial Tone shoul be There

Hi Where can I get documentation for Avaya IP call Center I am responding to an RFP for a call centre Dial Tone shoul be There

I have a serious problem, i have a IPECS MG with 3 VoIB Card 1 x Voib 24 and 2x Voib 8, i sometimes lose speech between IP Phone and SLT or Digital terminals. I have 40 Ip phones only installed in this system, my channels are split between SIP lines( 12) and rest are for VoIP networking and IP...

Has anyone ever played with CCS suite I spoil like to know if it integrate with SAP CRM database. Dial Tone shoul be There

Hi is possible yo program a phone book that accessible by all Ipecs systems networked over VoIP, I have a client with 50 sites of mixed ipces lik systems we want to have a system phone book which can allow a key phone or IP Phone to see extensions of very networked system. I have tried speed...

Anyone who have worked on the CCS suite before, i will be happy to have some info o installation gui Dial Tone shoul be There

Guys do we have any support for the blind operator on the Ipecs, I remember this discussion in 2008 and there was program for the Ipldk using EZ I am not so sure on the ipecs, I suggest it's high we have one on the lg systems if it's not there. Dial Tone shoul be There

I have Ipecs Communicator extension registerd on a MFImM 300 5.6 system. If you try to use the Ipecs comm outside the LAN I.e from Gsm or external wifi via VPN on your device the mobile device will not register if teh MFIM is port forwarded for SIP registration . If you remove the Port...

Guys congratulate us , we are now Distributors. Dial Tone shoul be There

I have programmed an auto answer on Ipecs Mfim 300 phase 5.6 and the following is happening; 1. The system can't hold for the operator or go to the operator if you dot press a button, we have some other callers who can't press digits from their devices so we want that all to be routed to the...

I am looking for Ipecs sbg 1000 software version A.0cb Feb2013 PM Dial Tone shoul be There

Has anyone ever done the setup for Tnet on LIK and MG; the problem i having is the MG analogue extension are not going to the MFIM CM but ip phones can be registerd on the MFIM. PM Dial Tone shoul be There

Is it possible to record Vmib music on hold for MG system. If so how do you upload the file to the system PM Dial Tone shoul be There