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I am connecting 2 Cisco switches that are 80 feet apart. I already have a straight cable between the switches so I need a cross-over between the switches. I want to connect a short cross-over cable to the switch and connect to a RJ45 coupler, plug the 80 foot cable into the coupler and plug the...

This client already have two access codes to restrict LD calls and is requesting another code. All users dials a LD number then hears a beep, they then enter a 3 digit code to complete the call. I want to add another code. How is this done? Thanks

I cannot email from a printer anymore since changing internet provider. I changed the smtp server on the printer to match the new smtp server. Could it be that the new smtp server require authentication whereas the old internet provider did not require authentication? The printer does not have...

A customer have a HP LaserJet 2200 printer that was working with DHCP on a linksys router. The router was replaced with a different type of router that is connected to a Cisco switch. I can ping the printer but I cannot print to it. I reboot the printer. I also got a config print out and the...

I have 20 laptops to connect to a firewall. I am thinking of using a Linksys BEFSX41 EtherFast Cable/DSL Firewall Router w/ 4-port Switch/VPN Endpoint. Will this support 20 computers? There is no info on the amount of PC's that it will support or maybe it does not matter.

How can I convert a DB9 connector to a RJ45 connection? The Notel PBX has a DB9 connector for the T1, but the PBX will be removed and the same T1 circuit will be used with a RJ45 connector. I want to make up a cable with a DB9 end and the other end will have a RJ45 end. What should the pin out...

I have worked with Broadsoft M6 VoIP system. Has anyone taken any training courses with Broadsoft?

I have the dialup number for the call pilot and password. I am using Windows Vita with Procomm Plus to dial in. When I dial in using Procomm Plus, the modem connects but the screen is blank. What is the process here? What am I doing wrong?

I am not very familar with CallPilot. I work on Meridian Mail most of the time. How can I check that the custom operator number is programmed to go to the receptionist? She is ext 405. When someone calls in and the call goes to an extension and the caller presses 0 the call should go to the...

I am trying to get a M2616 phone(A)to ring on key 0 and then on Key 1 then hunt to another M2616 phone(B)to ring on key 0 then on key 1. It should then go back to phone (A) and start the process again. With the setup below, phone (A) rings on key 0 and then hunts to Phone (B) and rings key 0...

What is involved to upgrade an Option 11 to Succession 5?

How can I program an option 11 system to display the persons name internally but but not externally. When dialling externally, only the customer's main phone number and the name of the company should be displayed not the customer's name. The users have DID lines.

I have a black US Robotics modem V.92 to replace a faulty modem on an Option 11 PBX for dialup. I am connected to the modem using hyperterminal and get a response from the modem by typing ATDT. What is the programming sequence to get this to work on the PBX?

I would like to remove a meridian set from the ACD queue to work as an extension. I cannot null key 0 or change this key to a DN. How can I remove this set from the ACD queue?

I have a new client that dials (9 116 3785 then telephone number) to make outgoing calls from a phone that is in a restricted area. Without knowing this code (after dialling 9) people cannot make calls from this phone. Is this a access code and where would I go in the Option 11 PBX to change...

I have a DID that need to be added to the nite service. What are the steps to add this number so that when the M2250 console goes on nite it will go to the nite AA for the coumpany? This is a Option 11 system.

I have a 1800# that is associated with a DID number. The DID rings at the console and uses the IDC table and LD 95 to display the name of the company. There are several company names that are answered by the Receptionist. However, when someone dials the 1800 number, the company name does not...

The DID numbers are not display externally properly. The first 3 digits of the phone number is getting the info from the CLID and not being sent as the DID number. The PRI has NI1 signalling. I saw somewhere that by changing to NI2 signalling, the DID number would be sent externally. Can anyone...

Is there a command to print out the secondary key dn for all the sets on an option 11? For some reason the client need a printout of all the Dn on key 1 because they are moving to a VoIP system and need that info. I know I can print out all the DN's in the system. Thanks

I am getting DTA15 3 error and the telco say that they are getting errors from the option 11 PBX. My T1 cards are in slot 2, 3 and 4. The clock and D-channel is on slot 2. The T1 was down 2 times today as a result of the errors. How can I fix this. This is the status of the clock controller...