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  • Users: Catutzi123
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  1. Catutzi123

    Ani/Dnis routing

    Hi, I have a client that is requesting the following type of call routing: when he receives an external call when calling 613-592-7849 to go to a hunt group and, when he dials the extension 7849 the call should go to the extension 4232. What I'm saying: is there a possibility to bypass a DID...
  2. Catutzi123

    Inconclusive maintanence logs

    Hello guys, From some time my controller keeps generating a lot of logs which to me doesn't make any sense. So if you could give me some hints it would be much appreciated: Software 333 Warning 2011/Feb/18 09:50:35 Call Control - Software SWERR invalid return code, OFFSET 2:$76C, PC...
  3. Catutzi123

    MXe III?

    In the Enterprise Manager Sales bulletin I saw a reference to a new controller (MXe III). Does anyone has a information regarding this new controller?
  4. Catutzi123

    System Administration Tool is starting up...

    Hi, I have a MXe controller (v9.0UR3) that has the following problem: - when I try to login to the web interface I get the message:"The 3300 ICP Administration tools are starting up.PLease try again in a few minutes". I should mention that the system is running perfectly (all IP phones are up...
  5. Catutzi123

    Q-sig between SX2000 and Cisco

    Does anyone know if "call me back" or "leave message" features are supported between a Mitel SX2000 and a CISCO through a Qsig (ISO version) connection? If so, do you have any tips for me? I can't manage to get it to work. Thanks.
  6. Catutzi123

    Does Mitel support E.164 protocol?

    One of my customers is asking me if Mitel MN3300 supports E.164. I'm not exactly sure what this protocol does (it replaces the "00" from international dialings to "="?). Anyone any idea? Thanks.
  7. Catutzi123

    How to join a web conference with AWC?

    Does anyone use the collaboration part from AWC? I'm trying to join a web conference from the internet and I can't manage to do that. From my internal network it's all fine. I only use one public ip. Should this be the cause?
  8. Catutzi123

    Mobile Extension ringing time

    Hello, Does anyone have any idea how can I extend the ringing time on an extension that has mobility activated? Now it take about 2.5 rings before the system passes the call the twinned device. Can I modify this timer? Thanks in advance.
  9. Catutzi123

    DSP card status - Minor Alarm

    Hello, I have upgraded a few 3300's controller (100/700 users) from v5.2.5.4 to v7.1 or v8.0 and in many cases after the upgrade a get a minor alarm from "dsp card status - 5in system/ 4 available". I should mention that before the upgrade all was fine and I didn't get this alarm. I also should...

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