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Hi Guys, Can someone tell me how to bypass AVPP to work directly with the IP Office if its possible? Regards CMTech38

Hi I have a BCM 400 rls 4 connected to an asterisk box via sip. I want to rout pstn calls made on the asterisk box via the bcm 400. When I dial from the asterisk box, I see the dnis coming out whit the digits i am sending however the calls are routed to the prime extension. thank in advance to...

Guys , I just recently installed a IP 500 Rls 5.0 System. I have installed 2 Polycom 2490 but problems. I can receive calls on these conference phones but they are not breaking the dial tone. Is this an known issue with 5.0? Ctech

Hi, Does anyone have a link for a release 4.1(1) bin file for a SOE 401. I need to test a 9620 phone on it. Thanks In Advance.

Hi, Can anyone find an upgrade cd for 3.5 Upgrade. I have the keycodes to take me from 3.5 to 3.6 and 3.6 to 4. I also have the upgrade cd for 3.6 to 4.0. I can Image to 4.0 but I will loose some info which I dont want. Help

Hi , I have recently set up a H.323 link between a BCM 50 and a CS1K 5.5l. The problem is that the names coming from the cs1k is excellent but when calling to the cs1k all that displays on those sets is HXXXX. Can some say if the BCM 50 can send the names to the CS1k and if so what should I...

Hi , I have recently set up a H.323 link between a BCM 50 and a CS1K 5.5l. The problem is that the names coming from the cs1k is excellent but when calling to the cs1k all that displays on those sets is HXXXX. Can some say if the BCM 50 can send the names to the CS1k and if so what should I...

All, I recently obtained a Brand New IP500 system with 2 expansion modules. The thing is I am using expansion 1 for a IP500 digital station module and expansion 2 for a IP500 16 trunk module. None of these 2 units respond. The Modules in the main are fine. Can someone say where I am goiing...

Hi, Can anyone find an ftp site with 3.6 Bit Images 3cd's or can someone make a copy of this set of CD's and put them up on a shared site. My Life depends on this. Thanks in advance.

Hi, I am configuring a Voip link on a CS1000 Rls 5.5 system but the D chanell is not going to active. Can someone say if this is a known Issue? I have this set up on a rls 3.0 and a 5.0. I Went through the whole rebuilding process but still the same. Help

Hi, I just recently upgraded a BCM 1000 to release 4.0. After this upgrade the voice mail hangs up everyday. I have to do a reboot everyday for the voice mail to start working again. Can anyone shed some light? Conroy38

Hi, Can someone tell me were I can find a 4.0 bin for an Avaya 401 soe? 4.1 and 4.2 are already on the Avaya site. Conroy

Hi, I am trying to enter a SPN 1 in Ld 90 but it fails because 11 exist as SPF. Can someone tell me were to remove or change SPF. Thanks in advance

Hi, I am having a BCM 50 suck into level 2 reset mode. Whenever I do try the level 2 reset it stucks with both leds solid red for ever. Can any one help

I just upgraded a 401 to rel 4.2 and all the 46xx phones echos for the first 10 seconds on an external call. I have loaded the latest bins into these phones and I am still having the problem. I had to revert to 4.0. Any known fixes?

Hi My BCM 50 is stuck into reset level 1 mode.The power led is steady red and status led is steady yellow. Is there a procedure to fix this problem. C

Hi, My BCM 50 rls 2 is is going from steady double amber to steady low red / high amber. It is not giving me the flashing option to do a reset 2. Can someone please help as it is down. Thanks in advance. C

Hi, Here is my problem. I recently upgrade some small offices from 3.2 to 4.2 but discovered that hook flash malfunctions. On 3.2 i created short code *=hook flash and it and it flashes the trunk line in a call waiting scenario. On 4.2 it puts the external caller on hold and the extension...

Hi, Can anyone tell me the procedure in upgrading a IP office 401 memory to accept the 4.2 bin...

Hi, I have a BCM400 4.0 Whenever I try to log on with element manager i get an error that says cannot Determine Device. Everything else works call pilot manager & bcm monitor. I look Forward to a response