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I have recently installed a Avaya IPO 500 v-2 8.1.43. The main phone a 1416 has sporatic static on the handset and speaker. When the set is unplugged and plugged back in the static goes away for awhilw and then returns eventually. The handset gain is also turned off. I upgraded the software to...

I am going to do install a ipo 500 v-2. The customer wants to use their existing 6210-6211 analog sets from there Magix. I am assuming since they are analog that they will work with the ipo. I just wanted to verify. Has anyone ever used 6210-6211's on a IPO 500v-2 if so did you have any issues ?

I have a customer with A aVAYA ipo 500 V2 8.1.43. A user has 2 DID's going to their extention. How do i specify what DID shows on outgoing caller ID ? I read where you just need to put a i in the incoming call route ?

I have installed a Avaya ipo 500v2 8.0.43 with a UCM. I was able to log into the UCM when i did the initial set up in my office. I changed the ip of the UCM to 192.168.0.111. WHen i go to a web browser and type in http://192.168.0.111:7070 i am unable to log into it. Any help would be...

I am working on a Avaya IPO 406 DS 3.2.65 with Embedded VM. I did a reboot to adjust the time change. When the ipo came back up the embedded vm is busy when vm is called. I rebooted the IPO 3 times and still no vm. I powered down the 406 and removed the vm card and inserted it back in. When the...

I am on a new install Avaya IPO 500 v2 8.1.43 with a UCM. I set an ip on the UCM when i had it in my lab. I was able to log in and out of it at will. Now onsite i am unable to log into the UCM via the ip address i set or the default ip 169.254.0.2.

I am installing an Avaya ipo 500 v2 using existing Nortel 1140e ip sets. I am trying to get a 1140e registered in my lab. I am using the ip office as the dhcp server. Do i set the file type as custom , memory card or manager ?

I am working on an ipo 500 5.0.8 with vm pro 5.0.21. Their vm to email qiut working.Under the email settings tab when i hit the check tab it passes also passes under the SMTP setting as well. Could there be a firewall turned on some where ?

I am working on a a r 8.0.16. I am trying to get vm to email to work and i am not having any luck. I added the ip of the mail server and the name of the mail server in the email tab. When i add the name it gives me an eror. Is this normal ?

I am trying to set up a user variable on vm pro 7.0.17. In my menu i have 9 going to set user variable. Variable is set to 0. Also set up variable in user defined variables. If i call in should i be able to hit 9 and then 0 and my variable will go to closed due to weather ? I am lost with this...

I am having an issue getting a few new DID's to route in on incoming call routes. All the DID's are set up the same and Comcast is pushing back on me. I believe this is a Comcast issue. Has anyone ever had this issue before ?

I have a customer that is using one x portal 7.0.5. They have added phone numbers in the ipo directory. They are unable to access them from the one x portal in the external directory. I have read that the one x portal server refreshes every 300 seconds but the directory numbers never show up in...

I have a customer that is looking to set their auto attendent reomtely when they are closed due to weather. Currently the attendent call flow checks 2 test conditions 1 for hours and 1 for holiday and 3 test user variables. First test user variable is are we closed due to weather. How do i...

I am working on a ipo 500 software 5.0.15. The customer wants to block outgoing caller id per user. Will this work in the shortcode tab under user ? Shortcode:? Telephone #:W Line Group ID:0 Feature: Dial

I am setting up a new ipo 500 with embedded vm. I created a aa named AA:AferHours. Also a time profile called AA:AfterHours. The customer wants to be live answer during the day and only have a night attendant after 4:30 pm.I set my time profile to start at 4:30 pm to 6:30 am. I recorded my...

Does anyone know if the ipo 500 can integrate with outlook ?

I am looking for info on setting up 1603 and 1608 sets on an ipo 500 5.0.15.I have looked on support.avaya but it tells me an error when i clock on the link. I am doing a install in a few weeks and need documentation on setting up the phones.

I am looking for the example callflow modules and callflow conditions. Has anyone been able to find them in their files. I have looked in c/progm files/avaya/vmpro etc and have not been able to find them.

Has anyone upgraded embedded vm on 5.0 yet ? I am trying to upgrade embedded vm to get the dial by name directory to work.I can locate the folder LVMSOUND. There is a G711 .bat file in there. Can anyone assist me with this. I think i am missing a step.

I am trying to upgrade a ipo 406 v1 2.0.16. WHen I try to go to 2.1.78 it is failing to upgrade the 406. Is there another version in between 2.0.16 and 2.1.78 ? I have tried to go to 3.0.58 and same issue.