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Good day Please can someone help me setup a site to site VPN. I have an ASA5510 at head office with a static IP and 10 home users with Billion 7402GX DSL routers. All the home users have Dynamic IP's with DDNS.

Good day all Please can someone help me with setting up Conference Call Recording.

Good day all. I have the following equipment on site and I’m having the following issue. IP Office 500 V2 (8.1.67) Combo Card - BRI 15 x 9608 Cisco Switch Phones register to LAN SIP Trunk on WAN This site was installed about 3 months ago with no problems. One fine Monday morning the client...

Good day all I need your help with setting up 2 Cisco 1841 routers. I don't work on Cisco at all so would really like someone to give me a detailed step by step on how to get these routers working. Site A Internal IP Address: 192.0.50.0/24 - 0/0 External IP Address: 192.168.50.0/24 - serial...

Good day All I need some help with CLI ( Calling Party Name ) between an Avaya IPO and LG-Nortel IPLDK-300. The two systems are connected with 3 x PRI's over Qsig. Well the Avaya is setup with Qsig A. Not to sure about the LG-Nortel as the vendor doesn't seem to know how to set this up...

Good day all This might be a long shot but has anyone imported wav files into Contact Store after the server was reloaded with out backing up Contact Store.

Hi All I have a strange problem with the Upgrade Wizard for R7. If I try and upgrade an IP 500 V2 all the components show up in blue but the control unit is greyed out. I've reinstalled my laptop thinking it was a 64bit issue but I’m having the same problem with a 32bit OS. Any ideas would be...

Good day all. I’ve installed an AVPP-II with 5 Avaya 3645 handsets. The phones register and work but I’m having a problem with call quality to the handsets. I get a lot of static noise and call break ups. The one thing that I have noticed is that the signal strength on the phone is very low...

Good day. I'm trying to setup a 3Com 4500 switch to work with 2 Vlans. The IP 500 V2 is up and running with 1608's. I need to know what the config would be to get this to work. All hardware is on the lastest firmware releases. Regards Wayne

Hi All I know this has been asked before but I’m still unsure on how to set this up. DomainA.local 192.168.1.x 255.255.255.0 Server 2008 R2 Exchange 2010 DNS DHCP VPN DomainB.local 192.168.2.x 255.255.255.0 Server 2008 Exchange 2007 DNS DHCP VPN Voice Network 192.168.3.x 255.255.255.0 DHCP...

Hi all Does anyone know the path for integration with the IP Office and Microsoft communication server? My client needs this function and i am not familiar with the integration or licensing on the IPO side Any help would be much appreciated Thanks

Good Day..... I have a client that has 10 agents, but only has 5 agents active (logged on) at any given time. Will I need to purchase 10 CCR agent licenses or can I buy only 5 licenses. Will all the reporting be correct? Regards Wayne

Good day. Can anyone please tell me if the 5402 and 5420 work on a G450. Regards

Good day. i have installed server 2008 and exchange 2007. Everything works great except OWA. I have uninstalled IIS and CA. I then installed IIS again but when i install CA i get the following error. "Cannot create a file when that file already exists. (Exception from HRESULT: 0x800700B7)" I...

Hi.. Does the Avaya 4690 work on IP Office R5?

Good day.. I need to know if IP Office R5 can do the following? 1. Ability to train agents whilst on a call - trainer can speak to an agent on the phone whilst the agent is on a call but the caller cannot hear the trainer talking to the agent.

Good day I'm sure this question has been answered before, so if you could point me in the right direction I will be grateful. I have multiple IPO sites. I use to connect to them through my ISDN modem and S08. My S08 was damage in a storm so now I can't use my ISDN modem. Please could you help...

I have a Index linked through LAN to an IP406 system via an IPNC card. Calls from extensions at either end work fine but I would like extensions on the Index to pick up the PRI trunks on the IP406 for dialling out. The IP406 users dial 0 for trunk access.