Search results for query: *

So, I work for a company in healthcare and the issue we have is that our phone numbers are showing up on cell phones labeled as spam/scam likely/Robocall, etc. We have been trying to combat this by registering our numbers with cell carrier sites like https://www.freecallerregistry.com/ and have...

We're able to register a J179 to the IPO and it works just fine when on the same LAN segment; but, when we attempt an external registration through our SBC across the public Internet, the phone freezes up after 20-30 seconds. Before that time has elapsed, it can make and receive phone calls just...

Myself and a few of my co-workers are looking to get ACSS certified IP Office and I'm looking for any test-prep recommendations for the proctored exam: 7893X: Avaya IP Office™ Platform Configuration and Maintenance. Any tips would be appreciated. Cisco-CCNA; Avaya- ACSS

I know documentation shows that 5600 IP phones are not supported on R10.0 and above, but we have several customers that have hundreds of 5600's deployed and the cost to replace them is scaring the customers away from software upgrades. We've just tested one in-house (5610 running 2.9.1 firmware...

With release 9 sales reps are touting talk-path preservation when the IPO fails with both 96x1 IP phones as well as with Primary/Secondary server configurations. For server Edition, on the KB i found: "Media Connection Preservation - Server Edition can now preserve the RTP stream of active...

Subject says it all, I've gotten reports of random characters showing up at the end of the extension's Full Name at the top of the phone's display (please see attachment). These characters are not our normal dnd/forwarding or group member status characters. I've heard the following reported: s...

IP500v2 running R 6.0 Customers have asked me what kind of Resource Usage reporting that's available on IP Office. I've always directed them to System Status(SSA) as it shows real-time statistics of resource and license usage, but some are wanting to pull the figures so that they can create a...

I have a few customers that are needing SMDR collection abilities now that Delta Server isn't supported with R6. These customers don't have any call accounting software that can be configured to 'listen' for the info directed by the new IPO settings, they have just manually dug through the data...

This has been an age-old conundrum that I've ran into with certain customers that request this functionality. I've seen this issue with different versions of IPO, but I'm running my tests on a 406 4.1.9 w/User 4.1.17. What I see the issue to be is that Phone Manager logs are based of the CLID...