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I work for an engineering company of about 200 people in 12 locations with a separate Data center maintained for companywide resources like Exchange, Lync and our current financial software and SQL databases. Right now we are using an Avaya IPOffice phone system with IPOffice controllers in...

I know that Avaya does not support Exchange 2007 with the IP Office system. That being said, is anyone out there doing this, and if so, does it work ok or what are the issues / workarounds? I am currently starting testing on this and would appreciate any suggestions. This is a dealbreaker for...

Hi all - on several controllers, we have the following settings in System Events: SNMP enabled Community (read only) Public SNMP port 161 These are the default settings, and we've never messed with them. Our previous network manager turned on SNMP to assist with some monitoring. About a month...

We recently went through an issue with a power outage in one of our offices. Things appeared to be fine; the controller came back on line as it should. That was Friday. On Monday morning, the controller went down and had to be restarted manually. The logs show that there was another power...

We have 10 locations across 5 states on IPO 4.2.14 using an ASCN to connect: 8 406 controllers and 2 412 controllers with 1 VMPro 4.23 voicemail server. We have a fairly robust MPLS WAN, with at least 1 T1 in each location, and QoS is set up to prioritize voice traffic over data. Since March...

We are testing remote IP extensions. Our vendor tech had me set up the IP extensions (2 of them)on our 412 controller, then connect the IP phones in the office and program the settings for internal connection and it connected correctly and recognized the extension. We left the port at the...

We are getting ready to do the upgrade to IPO 4.2.xx, and we have some trepidation about it because of lots of prior issues. How did that upgrade go for any of you that went through it? I am particularly interested in people with multiple sites, using ASCN and VoIP internally. Any helpful hints...

We recently updated our 10 sites to Phone Mgr Pro 4.1.17. One of the software features we previously liked was the ability to turn on a greeting for a specific number of days. Well, now when you go to do that, you get ending dates like: 2/24/38507. !!! I don't know about any of you, but I think...

I have an IPO 4.0(7)ASCN setup with 10 locations, a mixture of analog (Polycom conference) and digital (5410, 5420) phones, both 406 and 412 controllers, set up on a fully meshed MPLS WAN using GRE Tunnelling, with one Voicemail Pro (4.0.18 VM Pro Client)headquarters server. We are using PMP...