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Hi I have a 3300ICP rel.9.0. The system has 2 embedded T1 module we have 2 PRI connected to the system 1 of the PRI is working and the is not. I know a reboot will fix the problem but I can't reboot the system in the middle for the day. I need to know if there is a command that I can use to...

Hi We have a 1200 IP phone on a BCM with Nortel 4526T-PW switch the problem is we can't get the switch to work correctly The customer has 2 Vlan on their network Vlan1 Data Vlan 3 Voice all the phone that is plug into the core switch is working with no problem any phone that is plug into the...

Hi I Have a BCM 450 and we are installing 110 IP phones on the problem that I am having is am only able to install 46 IP phones. We have keycode for 110 ip phones but when I go in telephone resources it show that my DN for my IP phone are from 2100-2147 When I try to configure IP sets from...

Hi We are install 1200 series phone on a BCM 450 but we are unable to get them to work. We have 2 Vlan on our network Vlan 1 Data and Vlan 3 Voice. I know with the 1100 series phone you can tell the phone what vlan is voice and what vlan is data I made a test with a 1140E phone and it work...

Hi, I have a BCM 4.0(4.0.2.03) software we had the CDR push working for a couple of years until load some patches to the BCM then it stop form working. We are using a calling accounting system for www.callaccounting.ws I know the calling is working because I was able to collect the data for...

Hi I have 1 BCM 400 "4.0.2.03" and a BCM 50r3 "6.0.05.237. I'm trying to setup sip trunking between 2 BCM, My first question is do i need a sip gateway? I have configure the IP trunks under telephony resource BCM400 Destination digits:4 Destination IP 192.168.0.67 GW Type: BCM VOIP...

Hi, Im getting this error on my windows 2003 server when i open Active Directory or Exchange system Manager, they are both running on the same server. Active Directory Naming information cannot be located because: Logon failed. Exchange system Manager Logon Failure: unknown user name and bad...

Hi I have a issue trying to setup Night services. We have a T1 and are using LDN I setup Night services according to the information below i know the fowdarding to the hunt group is working because is i list call-forwarding I can see that the call forwarding is enable also i can dial the hunt...

Hi, I have a S8400 CM. 4.0 My boss wave a long range wireless phone which is an analog phone and he have a digital phone on his desk. I want to know if there is a way for me to bridge his analog phone on to his extension. Well the problem right now is if some one try to call him on his digital...

Hi I Have a S8400 CM 4.0 We have 2 Clan, 1 TN8400ap Me3dia Server card, 1 TN8412Ap card. my question is do I still need a IP medpro card to do IP trunking on can i do it with what i have here? I have the licence I just want to maje sure i don't have to purchases any other equiptment because my...

Hi I have a Avaya CM 4.0 S8400 The system has 2 console, The reception complain that when they press pos busy calls will still right at the console. I knew with the older console you will press pos busy and un-plug the 2 prong handset. The new console don't have the 2 prong handset is there...

S8400- Communication Manager -------------------------------------------------------------------------------- Hi I just had my s8400 died on me after a power outage i think it might be the TN8400AP. I have a red light at the top left of the card and a red LED at the bottom of the Compaq flash...

Hi I have a customer that have A BCM 400 The Reception's is using a 1120E with 2 KEM the phone is power by a POE switch the problem is the KEm buttons will disappare like it is not even attach to the phone. i'm wondering if the Phone need to be power by an external power supply rather than the...

Hi I have a cutomer with a BCM 400 4.0.2.03. Every time a user recieve a call on the PRI to their extension it will ring the user extension once then the call will route to the operator. This system has been install for about 6 months working with no problem until now. Help!!!

I have a customer that have a BCM 400 4.0 We were using call pilot to answer all the call until a reception was hired. After the reception was hired the call pilot was set to answer calls after 4 rings the problem i have is at night it also take 4 rings before call pilot answer the phone also...

Hi I have a BCM 400 4.0 with Physical memory near or on its capacity in the logs that is giving a Major Alarms Have any one seen this before?

Hi, do any one know how to adjust the music on hold volume on the BCM 4.0 I'm using wav file but callers are saying it's playing to loud. I see a feature under feature setting for music on hold say use system volume or use set volume i have it set to use system volume but there is no way to...

Hi I have a BCM 400 4.0 i'm trying to install a G8X16 Here is my Config Bus7 DTDM Bus6 G8X16 Bus4 ASM I install the G8x16 in bus6 because it take up 2 buses. The 8 co show up and i can program the but the 16 extension will not show up. When i go in Telephone resource the 16 digital set show...

Hi I have a customer that have a BCM400 the customer is a bank and is using call recording... The BCM have IP phones and T1 circuit They don't use auto attendant what the customer want is when a call come in to a user they need a disclimer to player " your call me be recorded for quality...

Hi I'm trying to setup DISA on a BCM 50 ver. 2.0.2.05e I hace PRI lines. Iwent to Public Network and assign the DN but it will not work.