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  • Users: andi2121
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  1. andi2121

    NICE 8.7 SP4 and Windows XP

    Hello, Has anyone had issues with the NICE toolbar (8.7 SP4) and windows XP? Users can't seem to use the evaluator with XP and only windows 2000 is working. Any info would be appreciated. Thnaks!
  2. andi2121

    CMS Report

    Hello, I was wondering if anybody has seen a CMS report that will list a group of Agent extensions, names, all skills they are member of and the level of skill they have on those skills? We have CMS version 11 and we can do 1 agent at a time like this through the integrated Agent Graphical...
  3. andi2121

    NICE Screen Logger

    Hello, We recently introduced dual screeens is some of our agents PC's. We are using NICE 8.7 and have noticed that when calls are recorded with screen it is only picking up the promary display and not recording both. We were wondering if anyone has come acrross this before and if there might...
  4. andi2121

    NiceUniverse Evaluator 8.7.1326

    Hello, We are having some issues with NICE Evaluator Version 8.7.1326 and Windows XP. We are just starting to roll out XP to all users and whenever a user trys to evaluate a call they receive a error stating 380:Invalid Property Value and you can not evaluate a call. All of our windows 2000...

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