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  • Users: TomMills
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  1. TomMills

    E169 labelled/wired wrong?

    Anyone else has seen this? Got an E169 for our demo setup and couldn't figure out why it wouldn't connect to anything. Switched the patch cable from the network port into the PC throughput port just to see and it started working, so i guess it's either wired or labelled incorrectly. No big...
  2. TomMills

    Downloading

    Does everyone else have issues downloading software from avaya since the site change? If I see another Error 500 this laptop is going out the window. Anyone have a solution? www.twitter.com/tem1985 APSS/ACIS/ACSS-SME not arrogant, just succinct.
  3. TomMills

    Forwarding A to B from C

    Has anyone figured this out? Basically have a PA that would like to forward her phone and 2 others down to reception when she leaves her desk, but do it all from her handset. Just upgraded a definity and they used *4number to fwd number to fwd to. Not sure if that's a default option though...
  4. TomMills

    COLT Circuit not resyncing after reboot.

    Hello you gorgeous lot, Did a new install today. Go me. IP500V2, 8.1(67), about 100 IP handsets, another 100 DB turrets. 60 channels Qsig to IPC DB system, 60 channels BT ISDN, 60 channels from COLT. After a reboot, the BT circuits and Qsig all resync ok, but the COLT circuit stays out of...
  5. TomMills

    Choppy Voicemail and SIP trunks

    Found a few threads on this whilst attempting to troubleshoot but they were all from around 6.0/6.1 and didn't have any replies. I've got a system that's experiencing choppy voicemail. The first 5-6 seconds are crystal and then they fall apart. The longer the voicemail, the worse it gets. It's...
  6. TomMills

    Paris/Brussels based hardware support.

    Hey Guys, If you're a company that's able to provide hardware support in either of the above areas, then please get in touch. We'll look after everything really, just don't want to be jumping on the eurostar if a card blows. tmills at dataquestuk dot com cheers. www.twitter.com/tem1985...
  7. TomMills

    Issues with Outlook Plugin

    Finding a few quirks with the Plug in, just wondered if anyone else was getting the same. When you use the send email button from the contacts tab, outlook locks until the email is sent or closed. it can't be dropped into the background like regular emails can. The email formatting for...
  8. TomMills

    Load Error: The New View failed to load

    the data request could not be answered by the control unit due to other system activity" Happy new year fellas, hope you're all well. Our in house system just threw a little fit, and started giving me the above error in SSA. Handsets were getting weird dialtone and even DS sets had choppy...
  9. TomMills

    Vodafone selling IP Offices?

    In discussions with a client of ours about a potential upgrade. Apparently vodafone, who do their mobiles, have told them that they're the biggest ipo supplier in the UK and they should go with them? I'm certain there has been a misunderstanding somewhere, but anyone heard anything like this...
  10. TomMills

    Restricting a ddi to one call at a time

    Is there any way to do this? Want to set up an advert of some sort, calls straight to a mailbox, but only want to recieve one call at a time to not stress the VM resources. Can't seem to figure it out. www.twitter.com/tem1985 ACSS-SME fo shizzle ma nizzle.
  11. TomMills

    IPO not playing busy tone.

    Got an issue with an IP500v2 and an ISDN30. Every so often, the IPO doesn't present engaged tone to the user when the other end is busy. Had the line provider look at multiple call examples and they've confirmed that in every instance the other end is busy. On the phone, the call just hangs...
  12. TomMills

    QSig to IP Office

    Hi, We've got a UC500 running in our office alongside our IP Office and would like to connect them together using either qsig or sip. So far we've been pretty unsuccesful with either method. I'm able to get extn to extn working, but i'm unable to get the cisco to break out to use the trunks on...
  13. TomMills

    Account Code Speed Dials

    Looking into this for a client but can't seem to find the numbers i'm looking for. I can see that the max reccomended number of codes for the system is 1000, but does anyone know if there is a maximum number of acct code speed dials you can have in phone manager? Cheers...
  14. TomMills

    Success with Cisco ATA?

    Got a site that has the need for an alog extn at a remote part of the site, where the only means of connectivity is IP. Seeing a lot of posts about cisco ATAs, are they pretty easy to set up, by which i mean, could i do it? Do they just use up one endpoint license? All the ones i've seen have...
  15. TomMills

    recording off site?

    bit of an odd one. need to record a call whilst out of the office. any snazzy ways of doing it through vm pro? dialing in then out again? it's not for a client, it's for me. need to do it at short notice. IT guy cant be bother to sort out a VPN and wants me to lug a hard vpn home. no chance...
  16. TomMills

    Algoria

    Anyone got any experience with it? Pros cons etc? TIA www.twitter.com/tem1985 ACSS-SME fo shizzle ma nizzle.
  17. TomMills

    recieving an extra 0 on ipo > cm trunk

    hello hello. i have recently picked up an issue with a 406 tied to a cm via an ip line. dialing from ipo > cm works fine. dialing from cm > ipo fails. i've traced the calls on the ipo end, i believe the reason the call is failing is that i am recieving 06xxx from the cm. ipo extn range is...
  18. TomMills

    Fax modem.

    One of our clients wants to use a logosoft fax system, i've never heard of them, but apparently they just use microsoft fax which connects to a fax modem, which is connected to a trunk. Anyone got any experience with anything like this? I'm think just sling an analog trunk card into the 500 and...
  19. TomMills

    QSIG....

    Anyone know if QSIG on the IPO supports QSIG GF? My reading tells me no, as its never referred to as that, but im sure one of you brain boxes will set me straight. Cheers. www.twitter.com/tem1985
  20. TomMills

    Alternative to polycom?

    Anyone able to reccomend an alternative to polycom soundstations in the 4-8 users around £400 mark? Got a customer that has totally lost faith in them and wants an alternative. I've never personally had any reason to look anywhere else, i think they are great units and weirdly all my...

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