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I have a Mics 7.1 xc that seems to be working fine but is getting ALM 75. And Evt 327-00 in network alarms , it has an AT&T t1 circuit optioned as ESF AMI, clock source set to primary ,CSU stats for 15 min increments come back clean over an hour long period , is this a clocking issue? Was going...

After I add another operator extension and do a store all will the system reboot and loose calls and for how long if yes? Thanks

I get this message when trying to do a backup to pc card for cm and messaging. Any ideas. placed new pc card and formatted. Backup now seems to work ok. The final status for your backup job is shown below. Option tar_size requires an argument backup: 1: Invalid...

Incoming calls work fine, outgoing getting no lines available after dialing 91X. Drops as soon as I dial the third digit , routing is setup for 91A and uses route 001 . Straight T1 with all channels setup as E&M wink start and all belong to pool A. Going to try and reset card tomorrow. This has...

when a call is transferred into calling group with analog stations(016 T/R) I have weak ringing on the analog stations and the gateway that the analogs are plugged into doesn't always recognize the call ringing in. Sometimes it is ok sometimes not . The calls are mostly transferred to the...

Trying to do a transfer to an outside number but call drops off after I hang up. Merlin Magix Release 2 Version 9 Call comes into auto att and gets transferred to a single line set. Call is answered and user does a hook switch flash and gets intercom dialtone back and proceeds to dial 9 and...

Can I use partner phones in essential edition? Don't want to use partner mode.Can I have a mix of 18d's and 9508"s?

I have a Merlin Magix with Merlin messaging , I have a calling group 771 set up with auto login , linear hunt that has 6 analog stations , feeding into some other equipment. I am trying to get to this calling group from the auto attendant dial zero timeout action. My question is will this work...

I have a Magix R2.0 V9.0 , The customer has 5 centrex lines that are answered by auto attn., when they zero out it rings a calling group 771 of analog stations which is setup as auto login circular . I need to be able to transfer to a cellphone or outside number from the analog stations and also...

Customer would like this set up like the old partner system is that possible if I have the essential edition loaded. Just change to basic mode? Any issues with the embedded vm if I do this. They already purchased the essential license but just want to use in basic mode with 9508 sets.They are...

I am upgrading aura messaging 6.2 service pack 2 to service pack 5. They have cm 5.2 . Do I need to do anything else besides downloading the service pack 5 . Do I need to do anything with system platform or cm?

How do I get the network settings cleared from the phone . I hit star when it is coming up and enter all new settings but after it reboots it keeps coming up with the same settings. I am moving a phone to a different vlan and need to change Ip and Vlan id.

I have had several sets stop working the past month on a bcm50 rel 3(upgraded from a release 1). The phone works fine on the speaker but if you pick up the handset you hear no dial tone and can't press any buttons on the phone. Swapped handsets and handset cords. Seems like maybe a switch hook...

I have a bcm50 release 3 that has t7316e sets and a valcom single zone page unit for external speakers. The issue is the customer just had to replace one of his sets and the replacement now branded with the avaya logo and having a release date of 12-18-2012 rel 3 works differently when using the...

I want to schedule my servers to backup the active and standby servers to a local flash drive. I was going to set up both servers with the following options. 1)Specify data sets 2)Avaya call processing (acp) translations 3)Do not save ACP translations prior to backup (this is done with maint...

I have a user that is using call pilot unified messaging on a bcm 50 release 5 and 1 client just got a new pc and it is win 7. Will it work on win 7 pc or do i need to get different softare for client or upgrade bcm?

I am having isues with a tn464 hw13 fw 24 that has intermintent errors. The provider claims nothing on their end. So far I have swapped the board with a known good circuit and also swapped the csu with the same circuit. This was after I ran a span test to a hard loop at the smart card location...

I have a mss 3.1 that I backup to dvds daily . When I replace the dvd every day do I need to unmount ,then eject ,then mount the dvd after replacing it . I rotate 5 different dvds. Avaya has recommended that I eject from the web page rather than from the button on the dvd drive.

keep getting wrong shade of grey. Last time ordered 700209265 but it is a lighter grey color.

Is there away to transfer my system data from my xp machine to a windows 7 pc . Iam using asa 6.0 sp 5 . I use to just move the persist file in xp.