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Is it possible to clear the ARP Table on a TN2602?

I monitor the PBX/ VM with Alarmtraq and I am getting a repeat of a MAJOR Alarm from the Audix 4.4. It is "INADS Event 4 count 30: Major Alarm - Voltages(s) outside range". I have searched high/low to get an explanation for this Alarm but the documentation does not expalin the ALARM or how to go...

Something strange is going on when I RAS into an S8700. I use to be able to RAS in with Login/ Password but now when I try to RAS I no longer get the standard Login I get "Enter Login Name". When I type in the normal login/ password I get disconnected. Does anyone know why I am getting "Enter...

Hello All - I hope someone has the answer to what seems a basic question. I have a G3V12 and I am unable to dictate Queue Length because Queue Length is not an Option on the Hunt Group Form. I have ACD-Y, Vectoring-Y and Queueing-Y, but no Field for Queue Length? Can anyone assist?

Hello all, I must say up front I am an Avaya Tech so anything about Ericsson is new to me. I have what I hope is a basic question: Does Ericsson have its own proprietary SW to Administer MAC's in the PBX/VM and if so what is the integration? Thanks for the answers.

I have a Fax Machine and have setup User SC's for it so that you do not need to dial 9 before the number. They all work great except for dialing a 7 digit number with a leading 9 in the prefix (i.e. 946-5432). When you dial 946-5432 from the Fax it automatically see's the System SC 9N and tries...

Hello I hope someone can assist. I am trying to use the SMDR Viewer inside of the IPO Knowledgebase Website to view a SMDR.CSV File but when I Browse to the File the Viewer loads nothing. I dont understand what I am doing wrong, can anyone assist any help is greatly appreciated.

I have a site with IP406 V2 3.2.57 (PRI). The issue is that when you call their Main # from outside the location the call goes through as it should, but if you dial the Main # from within the Office you get a busy. No other local calling is affected. The SC being used is: [9]N; Nsi513934XXXX...

Hello - I have a customer that uses their IP Line between the US and UK to make local calls. My SC in the US to utilize the Local Lines in the UK works great but I would like to insert digit 0 in the beginning of the called number. My SC looks like this: 88N; Dial 9N 101 (IP Line To the UK)...

Hello - Can anyone assist me with instructions on how to reset the Admin Mailbox Password? I have a customer in which the person that knew it has left the company (not on good terms) and says he does not know it. I know this info cannot be posted but I can give you an email to send it to. Thanks!

I thought I put Paging Questions to rest but low and behold a customer has brought a question to my attention that I need assistance in answering. They have an IP500 4.1.12 and have 4 Analog Station Ports hooked up for Zone paging, utilizing shortcodes for each port to page. There are (2)...

I have a site in the UK that is connected via VPN to a site in the US. I want to able to use the local line in the US when a call is made to the US from the UK instead of having to incur international calling charges. Can this be done? Thanks for the help!

Hello All, I need to download WinSPM, I looked at the Avaya Support Site but all they have are patches. Is there anywhere I can get the application? Thanks!

I am having an issue with VMPro at times not providing Audio at remote site. The line is configured as VPN with Centralized VM. The License does not go invalid and the VMPro Service does not stop, to fix the issue the Router is reset and the issue is resolved but then re-appears. I am running...

I know I have seen this Thread somewehere but for the life of me cannot find it. How can I locate how many PM Pro Instances are currently being used on the System at any given time?

My question is this, I have a Hunt Group (A) with 1 Member, when that Member leaves for Lunch she Forwards her Station (x111) to another User (x222). When a call is directed to HG(A)it rings to Station 111 and is Forwarded to Station 222, if Station 222 does not get the call the call gets...

I have a User that wants to be able to activate an alternate Greeting/AA remotely utilizing VMPro. He wants this in case employees are unable to make it in because of weather conditions. Can this be done and if so what action(s) are needed?

I want to know if I can change the System Default Dial By Name .wav to a custom .wav, can anyone tell me if this is possible and if so how I may go about doing it. Thanks for the help.