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Hi all, I am not epert in NAT"ng , please bear with me with this Q I have one PUBLIC IP ,we did the NAT it is working fine for the Internet now we aquired a SIP trunk from service provider , service provider is telling i need to do the NAT to connect the SIP trunk, also ISP is telling they...

Hi All, We are in the rpocess of setting up a SIP trunk one of the service provider , i am new to this SIP world, pls assit me Service provider is telling us we need to do the NAT;ng in our Router & two ports (8088 & 5060) to be forwarded or opned we have one Public IP the same IP is used...

Dear All, we are using IP IP office 5.0.8 & VM Pro 5.0.23, with Auto Attendant, When the caller dials the extn directly extn rings if the user is not present caller disconnects the phone but the extn keep rininging until somebody lift the phone & disconnects all the trunks are Analog no...

Hi ALL I ahve created the Auto Attendant Claa Flow , whne i dial internally using the short code i get Promt & i can dial the extn when call from outside it hits the VM i can see in Call status as RAS but i am not getting the promt what is worng here any body has this issue Thanks in advance

Dear All, We have IP 500 with IPSEC licensed is opned , is there a possibilty using VPN with IPO without having any external VPN concentrator Like Netgear or Cisco VPn Concentrators Please advice Thanks in Advance

Hi ALL, somebody can guide me how we can convert our LSP to ESS , this S8510 server running on CM 5.1 Thanks in Advance

Hi ALl, in each Port Netwrok how many call clasifier should be placed I have One G650 as separate port network , 9 slots are free can insert around 7 TN744E TN in the same G650 , is there any Limitation on the same Thanks in ADVANCE

I have installed the TAPI driver for Outlook on XP Machine, I am able to dial out from the contacts from OUTLOOK , but when incoming call comes to My extn it does not popup, is there a way to popup outlook when call is ringing,using only TAPI driver without Phone Mnager Pro Thakns in advance

Hi ALL, we Installed the 1616 IP phone with IP 500 R 5.0, we have following issue is anybody had the same issue??? when extn call recived it is only showing answer , it does not show from which extn call is coming , after answer the call it shows the extns number & name second whe we press...

i am in Dalas this is the 1st time i am working on AVP , pls tell us when we request fro license what information we need to ive it to RFA team Like serial number or MAC address Thanks in advance

Hi ALl, i am not sure to post this question in this forum , but i belive some of you may be working on this solution , we have CCE 4.0 & SMS Gateway with 6 GSM SIM cards inside and CM 5 with AES , till now SMS Gateways used as separately, now we want to bring this under Contact Center with CCE...

Hi all, 1608 can be used as VPN phone, i belive only 46XX series as VPN phones Thanks in advance

Hi all, 1608 can be used as VPN phone, i belive only 46XX series as VPN phones Thanks in advance

in our system when ever we trying to logout from ASA , it shows busiedout resources,whe i check list history i could not find any busy command used what is the other way to check busy resources Thanks In Advance

We have S8720 with CM 4.0 running & 25 Elete agents, when i checked in Display Sys cust-options it is showing call center realse 12.0 this realse is equal to call cneter realse 4.0 or 5.0 Pls advice

Is there a way user can change the login passwords of IP phones, instead of using the administrator password. we have a problem users knows the default password which we created in the system , they just login diffrent extensions it is creating problem how to avoid this pls advice thanks...

is there limitation of Elite agents & how up to can go each S8XX server. S8300 S8510 S8720/30 Pls advice

i am not seeing the Voice mail number to programme in the cha station window, i cant get it to work the message key on the phone is anywhere we need to modify some thing get the voicemail number to show in station number thanks in advance

I am trying to upload the music from my PC from VAM , but i get belwo error, when i check in the SAT command "list directory bo 1v9" nothing is listed , but when i check list int-annc , i can see the file i created when ia ms not able to upload the Music Error getting 'list directory board...

Hi Friends, how to make a outward call from my station after coming in to avaya switch through incoming call, Like other swithces calls DOSA call, Direct outward Station Access i do not want feature is called in avaya switch , & how to enable the same Pls advice Thanks a lot in advance