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- Users: canneverretire
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Want Name & Ext Number for internal covered call
Hi, Our sw version of CM is 3.1.2. The problem is on an internal call to a vdn/vector which then routes the caller to a non-acd hunt group. The hunt group has no members and a coverage path which sends the call to a coverage answer group. All points are at the same site. The problem: The...- canneverretire
- Thread
- Replies: 0
- Forum: Avaya: CM/Aura (Definity)
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Are there any Gotcha's to Removing Console
Hello, We have S8720, CM3.1, 6-PN's connected via CSS. The organization would like to remove all consoles. All incoming calls have already been rerouted successfully using VDN/Vectors and there are very few calls going to the consoles. Before removing I will create an announcemnt for...- canneverretire
- Thread
- Replies: 5
- Forum: Avaya: CM/Aura (Definity)
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Adding Overhead Paging to Avaya 8720 with MCC
What are my options to connect overhead paging? If I use a TN 763D do I need a 909 coupler? How is the Aux Pack wired. Right now I am coming off the 1st pair only. What if any adapters are needed if I use co port or analog station port.- canneverretire
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
