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How do you change the time on an IPO that is only provisioned with 7316 sets & digital cards? I know how to do do it with user rights using Avaya sets but I can't find a time & date setting after giving 7316 sets the proper user rights.

Upgraded UCM Module to service pack 4(ucm_9.0.400-7) yesterday & am having issues with one x portal. My question is can you just uninstall the One X Portal App & than re-install it for a fresh ignition process? Will this have any effect on Voice mail?

How do you or can you get messages to forward from Call Pilot E-Mail Inbox on Outlook 2010 ? Patch current System 34.

I have a customer who swapped out their BCM for an IPO & kept all of their M series as well as some new 7316E sets. They have 1 TCM8/PRI module, 2 TCM 8 modules as well as a digital 16 & 30 set module. They have had many issues with clicking on sets which seems to have been fixed in 7.0(27)...

Anybody recommend a make of USB stick 8 to 16 GB that will work on the USB mount of a BCM. I have tried 5 or 6 sticks that are noname types & I can't get it to work. Always comes up with a major error saying fails USB mount.If I go back to my 2 GB Logitech stick it works no problem. I know that...

Nortel Networks i2050 Software Phone Version 1.4.0 Build 385 Will this version of softphone work on a BCM release 1 with all of the latest system patches. Customer is complaining of garbled sound. Works O.K. with XP.

Beware of this patch until further notice. PRI started getting fast busy incoming soon after installing. Nortel is working on fix.

Anybody suggest a Wireless Headset that will work with the I2004 set.

Have not had to work on such old software & I know that it is not supported but I would like to keep customers data without having to reprogram. This unit should have had the Base Function Tray & Msc card replaced as part of the old recall. It somehow slipped thru the cracks & has now failed. I...

Anybody else having any trouble with the AA answering on "0" rings after doing programming Via telset. I have 3 different sites all with the latest patches & they are all having the same problem after programming Via telset. Only fix is to go in Via Element Manager & toggle ring settings from...

Anybody know how to force a firmware download to an old 4 x 16 MBM. I put in the latest System 12 patch & the 4 lines on the 4x16 card will not come up. The 16 sets are working fine. I tried a new card & still have same problem. Critical alarm points to failure to download firmware to Media...