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Hey, all. I've looked through my admin guides, made some searches and still no dice for me. This should be a quick one. Is there a command to break out of a mailbox to check messages on Embedded VM, ala *7 in VMPro? I remember there being *17 I think, but do not currently have a system to test...

Think the title is pretty self-explanatory. Anyone had luck with loading a 4610 QE phone with IPO firmware? I've been looking around for any tips on how to do it, but I've come up empty so far. If anyone could point me in the right direction, that would be awesome. Last I heard Avaya was going...

Hey, all. First time-poster here. I'm working on trying to send some emails internally via SMTP through our Exchange Server. Forgive me if I sound like a complete Exchange newbie, because quite frankly, I am. But we've got our Exchange set up, but here is where we are running into a problem. We...

First and foremost, I realize that this setup is 100% unsupported by Avaya. However, I'm curious as to whether anyone has been able to install and run Manager and/or VMPro from a Linux-based OS. So far I've only tried openSUSE with the Gnome Desktop. Used Wine to install the software. I'm...

Hey, all. Got a customer that wants to do simultaneous paging, over the phones and paging speakers. I've got the paging speakers hooked up to a station port (IVR port) and it all works properly. So I set up a HuntGroup with the appropriate digital phones, and also added the paging extension. I...

Here's a crapshoot for ya! Last time I checked/heard, wireless IP Polycom sets do not work on the IP Office. But I just wanted to get a second opinion from some experts. Anyone able to get these things working with or without an AVPP? Thanks

Hey, all. We're trying to figure out if there's any way to do this. I want to find out if anyone's ever had luck with, essentially, logging Phone Manager Pro onto a virtual extension that is call forwarded. The theory is that the user can log in to Phone Manager, and when they make a call, it...

Hey, all. We've got a customer that lists all their Full Names across their SCN in Last Name, First Name format. They also have a dial by name directory. So this is kind of playing with the callers who try to dial by name, as they get the option to "Dial by first name", when in fact they have to...

Hey, all. Just messing around with some stuff on our in-house system involving the Security rights and what not. I just want to find out if anyone's been able to figure out how to assign specific categories for view/edit to security groups? I know how to get in, create groups, and add security...

Hey, all. I've been trying to install UMS for a new customer, but I've been running into some trouble. Basically, for starters, I'm trying to find some decent instructions on IIS/UMS configuration to see if there's anything I'm missing. We're installing on Server 2003 SP2. We installed IIS...

Hey, all. I've got a customer who changed their dial-out code to 8 instead of 9. They've got all 5600 series IP phones, and any calls that comes in gets prepended with a 9 in the Log function on the phone, even after this change. There is no prefix setup on the Lines (analog lines), so I know...

Hey, all. Been working with the IPO for a couple years now and I love it when I come across a full IP system included with IP Phones. It makes the installation so much quicker and easier when I can plug phones in anywhere and simply login and logout extensions in order to get them to the right...

Hey, all. Just a quick question. I don't know if I completely spaced it in the documentation or not, but does a firmware upgrade from 4.1 up to 4.2 require upgrading the prompts in Embedded Voicemail? The reason I ask is because we have a customer who's having a couple problems with their...

Hey, all. This is my problem, and it's a strange one (or, at least, one I've never run into). I've got the VoiceMail server acting as a DHCP server for about 60 stations with 5610 IP Phones. I've got the custom 176 string, and DHCP works perfect when I first plug in a phone. However, after it...

Hey, all. Just wondering if someone's run into this. I've got a personal SIP trunk here in the office, but I've run into an issue where I call forward my extension to my cell phone, it rings my cell, and I pickup, but I have no audio from the other side. Unfortunately I haven't messed with SIP...

Hey, all. I've got a pretty generic setup here, but for some reason I just cannot get this working correctly. I have a WX1200 Wireless LAN Switch, and 4x 3750 3Com AP's to go with it. I've got a basic service and radio profile setup, with WEP authentication, but I cannot communicate with the...

Hey all. Just an odd issue here. I upgraded a customer from 3.2.57 to 3.2.61 last night, and today anytime they intercom they have no warning beeps on either end. They did before, and I've looked through Manager pretty much everywhere and haven't found anything out of place. Anyone else run...

Hey, all. We've been kicking around a couple of ideas for some of the bigger accounts we have. We specialize in the IP Office, but for 2-3 of our big customers we install the One-X Quick Edition due to the size of their stores. However, we are looking to resolving some of the costs for each...

Hey, all. I've been using the Tek-Tip forums for a while now, and they've definitely been helpful, but I'm stumped on this one. One of my customers has an IP500 on firmware version 4.1.9. They've got an Analog Trunk 4 card with 3 analog lines. However, instead of using your normal Call...