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  • Users: djuplift
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  1. djuplift

    Holiday Routing in Switchvox

    Anyone know a good way to set this up or have a link to a document that details setting it up? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  2. djuplift

    Customer Data Collection

    Does anyone know if there is a document out there to collect the customer system data with? Extension numbers, user names, call flows, auto attendants, voice mail settings etc.. Avaya has a Pre Install Data collection excel sheet to use for this purpose I am wondering if there is a similar...
  3. djuplift

    Factory Default

    Is there a way to default a system? Such as a Max1000 ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  4. djuplift

    9600 series options codes

    Does anyone know where I can find a list of the option codes available on the 9600 series phones? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  5. djuplift

    4600 series phone commands

    Is there a command to clear the extension an IP/4610/5610 is programmed as that doesn't clear all the other settings. In other words is there another command other than CLEAR?? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  6. djuplift

    TelecoIPO android app

    Does anyone have this working or know how to make it work? I cant find any documentation of any kind? https://sites.google.com/a/calecoventures.com/calecoventures/home/telecoipo ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  7. djuplift

    One X Portal

    Does One-X portal care at all what type of phone the user has? i.e. if I have a 3rd party sip end point as my phone will that affect what features I can use in One-X portal or how it will function for me? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER...
  8. djuplift

    Multiple VPN Phones from same location

    I am trying to configure a Juniper SSG5 to allow multiple VPN phone connections from the same location. Everything works fine with one phone active, as soon as the second phone connects they both stop working correctly. Has anyone tried to do this with any success? ACA - IP Office ACSS - SMEC...
  9. djuplift

    1608i VPN Phone?

    Can a 1608i be configured as a vpn phone? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  10. djuplift

    Personal Directory Data

    Is personal directory data saved in the IP Office config file or on the one-x portal database or both? I am in the process of rebuilding a config from scratch to resolve an issue and I see many of the users have very large personal directories created using the data from the system directories...
  11. djuplift

    TelecoIPO

    Here http://www.calecoventures.com/home/telecoipo Has anyone set this App up and used it/tested it etc? Is it using One-X FNE's or Mobile call control? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  12. djuplift

    OneX Portal Admin Password recovery

    Is it possible to recover a lost or forgotten admin password for one-x portal? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  13. djuplift

    Recreate SD Card grayed out

    How do I get Manager to let me recreate an SD card? It lets me format it but the recreated SD section is all Grayed out.. This should be simple but what am I missing here? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  14. djuplift

    Phone Manager issue 6.1.12

    IP500 V2 running 6.1.12 with one Phone Manager Pro License. I have one user set to use PMP in pro mode she is also the only user using PM everyone else is using one x portal. When she logs in to PMP it defaults to LITE instead of pro, when i disconnect PMP system status shows her extension...
  15. djuplift

    Upgrade to 5.0.26 causes SIP issue's

    I just upgraded 2 IP500 V1's that are on an SCN sharing SIP trunks to 5.0.26. Following the upgrade calls coming into users on the remote system do cannot reach voicemail nor any device a user is forwarded to. The caller hears ringing and system status says the call went to voicemail or to the...
  16. djuplift

    Closing Phone Manager logs out Extension

    I have user who's extension logs out if she closes Phone Manager or shuts down her PC. What would cause this to happen? ACA - IP Office ACSS - SMEC (IP Office) APSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  17. djuplift

    SIP outbound CLI for Groups of phones.

    I have customer with Paetec SIP trunks and they want to specify specific CLI's for different departments/groups of phones, the traditional method of controlling CLI does not work over the SIP trunks. The trunks want to use the info in the SIP name field is there anyway to override this for...
  18. djuplift

    IPO VPN Phone connect to a Juniper SRX

    Does anyone have a working Juniper SRX example of this? ACA - Implement IP Office ACSS - SMEC (IP Office) JNCIA-EX JNCIA-ER JNCIA-FWV Convergence+
  19. djuplift

    1616 phone BM32 doesnt work after a system reboot.

    After we reboot the IP Office 500 the BM32 on the 1616 phones does not work or respond a reboot of the phone is required. Has anyone else experienced this or do we know of a fix for it. I don't see it as that big of an issue but the customer sure wants a fix for it. ACA - Implement IP Office...
  20. djuplift

    1616 Phones Transfer issue

    Has anyone run into an Issue on R6.1 with these 1616 phones having issue's transferring calls. I have 2 of them on one system and they both do the same thing. A Call comes in, user answers call, the user presses transfer to transfer the call no dial tone is given its like the transfer button...

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