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Hi, My company is looking to step away from Callpilot and go to Cisco Unity. Is there a utility out there that can migrate all messages and recordings to from Callpilot to unity ? Thanks,

Hi, I'm playing around with an SPN and I added 4 ARRN's that I need to remove. How can i do this ? Thank you

Hi, I was recently given the task to install a Aspect ACD system to our PBX. The challeng that I face is the connection between the PBX and the Aspect ACD box. Does anyone know how to do this ?

Hi, Is there a way you can modify the message in the Remote Text Notification. For ex. Currently when I receive a RTN, the message says. You have a voice message from an unknown caller that called from 1917xxxxxxx. I would like to add something to this message. Is this possible ? Thank you,

Hi, Managed to get this script working, but I'm getting stuck at the SPWD prompt. It just passed it and try's to import the codes. Any help here would be great. Thanks, Frank

Hi, I have to import about 3000 Auth codes into the PBX. I have these codes in a CSV file. Is there a procomm script that can be used to import all these codes so I don't have to do then one at a time. Thank you,

Hi, How would I be able to print out all DN's that are active but do not have a name associated to it ? Thanks,

Hi, I want to get a print out of all extensions that start with 63 that are in use. Simular to a DTN print with just DN, TN, NAME, Etc. I don't need all the details of the TN. Is this possible ? Thanks a lot

Hi, I have a CME /Unity express system and want to be able to transfer calls directly into voicemail. I read some other posts and some recommendations said to create a CTI Route Table. If this works on CME, how do I create it ? Thanks, Frank

Hi, I need to print out all TN's that are programmed with NCOS 7. Anyone know how I can do this ? Thank you,

How many phones can I program on a single card ?

I want to replace 1 digital line card on my Option 11. It sits in Cabnit 2 Shelf 5. I have a new card that I want to replace it with. My question is, If I disable TN 25, pull the card out then replace it with the new one, then enable the card. Will all the programming still be on the TN's or...

Hello, I'm trying to find out the following information. 1. How can I can get a count of all auth codes on the pbx ? 2. What is the Auth code limit on the pbx ? Thank you,

Hi, I'm having problems setting this up. I have done the following so far. 1. Enable Remote Test Notfication on the users mailbox. 2. Selected the Notification Device Class (Which I created) 3. entered my email address. 4. Under Message Delivery Configuration, I have enter the Full DNS name of...

Hey Guys, I want to set up users to get a e-mail notication when they get a new voicemail message. How is this setup in Call Pilot 4. Thanks, Frank

Hi, About once every couple of weeks, Meridian Mail just locks up and I can't get into it at all. The only option is to power it off then back on. What actions would be recommended in this case. Thanks, Frank

Doed anyone know of a Customer Requirement Template for a i3904 and sidecar. thanks

I have a site in Brazil that is on Cisco Call manager. The site is linked with a TIE line to my Nortel Opt11c in NY. When I call the Meridian Mail over the TIE line, I hear the greating to enter and mailbox, but it does not recognize the tone. Any help on this ? Thank you Frank

Hello, I have a range of DID's from 8750 - 8799. If I select the ACOD 4009 I can then dial each number. How do I setup to pick up the phone, dial 8750 and have it go over ACOD 4009. Thanks, Frank