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Has anyone experience of using multiple telcos to provide resilient voice services. Specifically for inbound calls to a 1800 (800 / 0800) service. Do you need to configure alternate terminating numbers and have a primary telco redirect to the secondary if the primary has an outage? This still...

Hi I'm wanting to limit some admin users to items such as station name changes. I understand that user profiles can be used to do this kind of thing, does anyone know where useful documentation can be found that actually does into the detail rather than resembling a sales brochure? Thanks...

Hi What do people generally use for Change Management on the PBX? User requested changes / vector changes / maintence changes. . . . Are there any templates available?

I am wanting to set up our PBX (G3si) so that outbound calls from stations use trunk group 1 and calls from agents use trunk groups 2 & 3. I had thought COR would be a way to do this but this has had no effect; when I changed my station's COR to not have access to TGs 2 & 3's COR, my station...

Preparing for a kernel upgrade I am trying to create a boot disk using mkbootdisk, unfortunately during the process I am advised that there is no space left on the diskette. Is there a way to make mkbootdisk span diskettes? presumably it defaults to copying the minimum files. TIA