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  • Users: tdude
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  1. tdude

    phantom calls on a quick edition

    I have a quick edition that keeps getting phantom calls that say "unknown caller" in the display. They only have 4 incoming analog lines.
  2. tdude

    auto attendant and night service

    Have a customer that has a merlin magix and merlin messaging. they use the auto attendant only when they activate the night service (switch mode). tonight they called me to say that the auto attendant is not answering rather the "thanks for calling merlin messaging" is. Someone has been making...
  3. tdude

    merlin magix doa after a storm last night

    have a magix that was down when we came in this morning. red light on the processor, no display on the sets and no dial tone. we powered-down and rebooted and got the same result. powered-down again, reseated the processor, pulled all of the cards except the CKE5 and the 412 and still the same...
  4. tdude

    auto attendant transfer to outside number

    Client has a Partner ACS 7.0 and a PC Messaging 3.0 large. They have a tenant on thier system who has 3-lines and 2-telephones. The tenant wants to set-up an auto-attendant that gives you two options: Press 1-Call gets transferred to an off-site call center, Press 2 and call gets transferred to...

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