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I have a client that we are about to install a 9.1 IPO with 150 IP sets. Threw a last minute curve ball at us asking for Lync Integration. From what I can tell (since Avaya's docs are SO HELPFUL [evil] ) we need SIP Trunk licenses to go between the Lync Server and the Avaya PBX. But do we need...

Hello, I am in the process of configuring my first Server Edition install, and had some questions (knowledgebase is unhelpful in this it seems). I've got the SE updated and licensed, and the expansion v2 registered and PRI trunks licensed. From there I have some questions. Overview of...

Has anyone tried getting MegaPath SIP trunks to work on IP Office? Having an issue even getting the trunk to register. All they gave me was a hostname, user name, password, and telephone number for the URI. In the past, I've only been able to get SIP up using a IP address for the ITSP Server...

Hello. My boss has recently started complaining that the Intuity mailbox on our IP Office/VM Pro doesn't seem to work the same as our old Definity Intuity/Audix. On our old system, when he called in and LOGGED IN to his mailbox to retrieve messages, he could then 0-out to the receptionist or...

I just got our manager to get us a 1616 to play with prior to recommending them. The HTTP file transfer went smooth (once I remembered it was HTTP and not TFTP). But now my 1616 is showing some weird things... 1) It ONLY shows the extension number...won't show the user name instead like all...