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It's been a few years since I'm done a PRI install on a Nortel and am just looking for some help. I have a MIC's 6.1 with a Callpilot 100 2.0. I have the 6 port fibre combo card, the PRI card, the PRI enabler and the PRI enabler keycode. Now I remember how to program all the lines once the...

To make a long story short I had to reinstall a MAS server from scratch. Everything installed fine except for my TTS and the language prompts. When I try to install these two it just says failed. The progress bars are all at 100%, but it says failed in red writing underneath. Any idea?

I havent worked on an Option 11 in along time and I forgot the ld and commands to print out the TNs and extensions. We are migrating to a new Mitel system and need to know existing extensions and TNs. Thanks!

I have a CICS with 2 CI cards. All my digital ports are full, so I want to add more. I know I need the expansion card that fits in the smaller slot on the unit, but the trouble is i'm not sure what it's called. This card will upgrade from 16 to 24 ports? Thanks!

Is it possible to have individual CLID on a Mics with a pri? If so where you do change the settings? Thanks!

Quick question. We have an 1220 IP phone at another site that we want working remotely. The main site has a BCM50. In the phone settings is it just a matter of putting our external IP address of the BCM site in the S1 field, the port we wish to use, then port forward all traffic on that port to...

Is it possible to connect a 3300 to a Nortel BCM 400 using Qsig? If so how? I've worked with both systems for years, but have never tried this before. Thanks! Inappropriate post? If so, Red Flag it!

Is it possible to connect a 3300 to a Nortel BCM 400 using Qsig? If so how? I've worked with both systems for years, but have never tried this before. Thanks!

I have a customer with a MICS 7.1 and a DMC with 6 7440 phones. How many more phones can the DMC support? If I remember correctly it's 16 phones? Also does anyone know what kind of batteries the phones use, like NiCd? Thanks!

Are Cicso access points supported by the 2245? According to the documentation only Nortel and Spectralink AP's are. I'm trying to get my WLAN phones working with the Cisco AP's but can't. Any insight? Thanks.

Do you have to reboot a BCM400 after you install an expansion cabinet? Yes right?

Is it possible from the company directory to dial by name and be sent straight to a mailbox?

I'm told since the release of BCM 3.0 you can push your e-mail to your cell phone. I can't find any info regarding this. Any info? Thanks.

Long story short we installed a regular BCM 400 in a customers site. Turns out they need one with the raid setup. If I put the MSC card and hard drive from the old box in the new raid box, will it save all my keycodes and start to write to the mirrored drive? Would there be an easier way of...

Every once and awhile I can't seem to install UM properly on Outlook 2003. It will install fine, but doesn't load up with Outlook. I don't get a splash screen or any options. I have added it to the default mail profile but still no luck. I can create it manually by adding an IMAP server, but...

We got a call today from a company with a really strange problem. When this on lady is on the line and another call comes in, she will get a recorded announcement saying "shirley is calling". Nothing shows up on her display but she can hear it in her ear. Any ideas? I've never heard of this...

Customer has a BCM 50 with VoIP 1120 phones at the main location and a remote location. They have a dedicated VPN tunnel to the main site for the remote location. The problem is that the phones are constantly dropping and when they do work, the sound quality is terrible. This happens at both...

One of my sites has a BCM 400 3.6. Recently the voicemail went down and I cant get it back up. All the lights on the MSC card are flashing, and the BCM is constantly beeping. Could it be the hard drive or MSC card? If I need to replace the MSC card is it possible to transfer the information from...

For whatever reason 4 extensions pick up after 1 ring even though the FNA is set to 4. This only happens with internal calls. If I remove FNA the phones keep ringing, but as soon as I put it back, it's answered after 1 ring. If you call from outside and get transfered FNA works fine after 4...

I'm trying to assing 5 as a destination code, but it gives me an error of invalid value. I've checked to see if 5 was a line pool code, access or park prefix, but it's not assigned anywhere. Are there other places it could be assigned?