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I usually use LD 95 to change Caller ID on Nortel numbers in our CS1000. One number will not let me. The CS1000 tells me that it is a CDP number which I know very little about and will not let me change the Caller ID for that number. I can't even print out a TN for the number. Anyone have...

We have a Nortel CS1000 PBX. Lately we have been having problems hearing external calls. Sometimes we can't hear the external callers voice and sometime they can't hear ours. Sometimes it everything work fine. I have rebooted my PBX and main signalling server to no avail. Does anyone have...

I manage a network with quite a few Cisco C3500XL switches. Some of the switches have IOS version 12.0(5)WC17 and some have IOS Version 12.0(5.2)XU. Can anyone tell what the difference is between the versions (I know that may be a tall order) and what the latest IOS version is for these switches?

Caller IDs for all my 4 digit phone numbers that start with a "2" have disappeared. (ie - npa-nxx-2858) Is there a global command that could delete all 2xxx Caller IDs such as in LD 95?

Caller IDs for all my 4 digit phone numbers that start with a "2" have disappeared. (ie - npa-nxx-2858) Is there a global command that could delete all 2xxx Caller IDs such as in LD 95?

On occasion I have three switches in the same location that I can not ping or access from multiple Vlans\PCs. Users on those switches continue to have access to our network (internet, data drives). We use InterMapper to monitor our switches and it shows the switches as down. However if I log...

I would like to automate backing up my CallPilot server version 5.00.41.112. I have a backup that I run manually using system/backup-restore. The manual backup works and I have had to restore it so I know it is working properly. I can not get this backup to run on the scheduler provided on...

We are using Callpilot 5.0 to a separate Callpilot inbox on XP and Outlook 2007. One client gets messages on his nortel phone, the phone lights up but nothing comes into his CP inbox. If we exit out of Outlook and go back in then the message shows up but not until then. How do I remedy this...

I have 2 nortel 460s and 1 nortel 470 switches. They are trunked together, not stacked. One of the 460s is the main switch. The other 460 and the 470 are trunked off the main 460. I can ping the 470 but can not ping the 460s, either the main 460 or the trunked 460. I am assuming this is a...

Some of our users have there domain email addresses forwarded to Google accounts via AD. When someone inside the network sends an Outlook calendar invitation for a meeting to those users the invitations are not delivered. Is this simply not possible or is there a reasonable work around?

We have found a few computers in AD that we want to delete and can not. When we do try to delete them AD say that they are containers. Upon closer examination these computers have one of two items contained in them. Either msmq or RouterIdenity. Does anyone know what these are, how they may...

I just found an xbsa.messages file in my personal storage space on our network. It is 1.9 gigabits in size and I would love to delete it. We use Legato Networker as our backup software but I have no idea what this file is or how it got where it is. The date on is 4/8/2010. Does anyone have...

I looked up a DN in OTM. The result was DN 4100 TYPE CDN What does the CDN mean and how do I access the programing for this number? Rich

Does anyone know where\how voicemail messages are stored on a Callpilot 5.0 server? Can I retrieve deleted voicemail messages and listen to them?

I have 25 or so auto attendants setup via OTM, CallPilot and Application Builder. All is well accept for one auto attendant that tends to have intermittent looping problems. Someone will call and press a key to get to the appropriate extension. However they will be taken back to the Main...

I have 25 or so auto attendants setup via OTM, CallPilot and Application Builder. All is well accept for one auto attendant that tends to have intermittent looping problems. Someone will call and press a key to get to the appropriate extension. However they will be taken back to the Main...

I have set up a phone to hunt and fdn to another number so if the orginal phone is busy or not answered the second phone will ring. However when the call is forwarded the second phone will not go to voice mail. If I call the second phone directly voicemail does answer. FDN and Hunt are set to...

I am planning to stack 3750G and 3750E cisco switches. I will have two sets of these for our redundant SAN locations. Each location will have a 3750G/3750E switch stack. Redundant fiber connections between these stacks would be ideal for failover purposes. I would like to have a fiber...

I have a BCM 200 running Element Manager 4.0.2.21d. It was updated in February 2009. This sytem is not being backed up so I decide to start. The backup seems to attempt to collect data for a short time and them gives me a dialog box that simply says "Shadow Error" and the backup fails. I have...

We recently had our CallPilot server upgraded to new hardware and sofware (5.0). Since then I have not been able to add icons or move icons in any of my Auto Attendants. I can edit the attributes of existing icons in but can not add any. Has anyone come across this problem and have a fix for it?