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Working with a Norstar MICS 6.1. Would like to hard code forward inbound calls to a specific DID back out to a cell phone by redirecting the call internally without a phone attached. Seem to remember doing something similar with two MICS tied together so I applied the same logic using...

We have a site with a MICS 7.0XC installed that is out of ports. Considering adding a second MICS using a T-1 connection for additional ports. Does anyone have experience with this type of an application that can provide some "caution" and "beware of" items that would be good to know before...

Does anyone know how to move an answer DN button on a BCM-400. We've tried FEATURE *81 and it's not working. Everything I can find in the documentation indicates this cannot be done - but the admin at the site insists the button appeared in a different location from where it is. Her faceplate...

Can anyone confirm restriction and overrides for a filter to only allow internal and 911 calls from a phone set. We want to restrict calls from a shop floor so calls cannot be placed off site - except 911. I'm using filter 05 and think it should be: restrict: 9A override: 9911 Is that...

We recently had a Norstar MICS hacked resulting in numerous calls to off shore locations. Would like to be sure that I have checked / closed all possible areas where a phreaker could get thru the system and place these calls. Would anyone be able to provide areas to watch, settings to check...

Would anyone know what would cause a Call Pilot 150 database to default back to an "as new" state, wiping all programming, without being prompted to do so?

Would anyone know how to deliver DTMF signals to a device plugged into a jack tied to a port on the ASM-08A (or an ATA)?