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Trying to set up a global Call Pick Up Group with a one touch button programmed on each set so that any rining set can be answered. Seems like the programming will only allow for the user to kno which line is rining and then use the Intercom dila code to answer only that line. I would like to...

Installed a door phone it is working as programmed however when the door phone button is pushed there are two issues of concern. 1) The door phone only makes the Ding Dong sound once on all phones. Is is there any reason why it does not continue to ring like a normal incomming call? The staff...

If the Page Port is not working on a Partner II Proc. can I bypass it and connect the Page Amp. to an ext. port and then program the telephone sets to I*XX for to that ext. number which will activate the amplified paging system? Will this work or is there a better way to do this?

R3 I need to change the Held Call Timer time from 60 to 30 seconds but I can not locate the Feature code to do this.

I have a client who wants to change the sets ringers. Several agents are in the same area and they can not tell who's set is ringing because they all sound the same. With the Nortel sets there is about 3 or 4 settings to change the ringer sounds. Is this possible with a Partner ACS R3 and...

What would be the best to use for amplified paging with a Nortel Mics. I need to hook up 10 horn speakers and 6 ceiling speakers with about 3 zones. Should I look at Valcom or Bogan? Which one is easy to install and maintain and has a good loing life for indoor and outdoor? Is there a good...

I was able to look at one of these IP set the other day and I noticed what looked like not 1 but two 8 pin JR45 out of the bottom of each phone set. I could not play with them cause they were at a Home Depot and I did not want to get yelled at by a clerk. Are both these large cables needed to...

What is involved in getting the NAM to be able to Record a Call F989?. It does not seem to allow us to record any calls.

Is there any logical reason why PM R3.0 allows the ext. digit lenght to be changed? I thought that Partner will only allow dialed ext. numbers to be 2 digits. Unlike Nortel were thye lenght can be changed in both switch and voice mail. I like to set my small business customers to a lenght of...

How long should a Partner and Partner ACS last by the book?

When I activate a Zone Page for any of the 10 zones on a Merlin 410 with FP2 there is no Alert Tone. When a station to station intercom is paged there is a short tone. Is there anyway to activate a Page Alert Tone on a Zone page?

I an old 8x24 with SW DR5. It keeps reverting back to defaults when unplugged. Could an on board battery be dead? If so were will it be located?

How many zones can we have on a MICS?

What ist he best method for saftely shutting down Partner Mail 3.0 so I do not damage any data onthe hard drive.

We are using outbound Centrex transfer and a NAM 4.0 with AA. We have to telco providers Embarq and COX digital via modem. We program press off 7 within the mailbox and have #XXX-XXXX programmed to send call to a cell. It works ok when we use the copper Embarq CO lines. But when the call is...

We havea MICS that use to have a fiber NAM version 4.0 on it. We were given a Call Pilot 100. Can we install the new Call Pilot on this MICS unit even though it does not support fiber? IF so what ports do I punch it down on? THis is a 2 port Call Pilot Thanks!