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I did a search for "changing isp" and "switching isp" but did not find anything releveant to my question(s) so I am starting a new thread. Please forgive me if this has been discussed ad nauseum. We have a MICS system on PRI through Cbeyond. We've been with Cbeyond for six years but are about...

I started with a search on here for VoIP Gateway and the last post was back in 2009. I read through a lot of what was already on here but I still have questions. Just so you know what you are dealing with here, I am not a professional installer but I support our small office needs just fine...

I've read through a lot of the external paging posts already in this section but haven't had all of my questions answered so forgive me for yet another external paging post. I have all the manuals for the system and I've read through everything about external paging but what I can't seem to...

I thought I already posted this but maybe I didn't finalize it. Anyhow, for some reason when someone calls a direct dial number VM never picks up. We can transfer calls to VM after picking them up from the main line and the sets show they have messages. All sets have access to be able to check...

OK, we have a Nortel Norstar MICS on a PRI. We use T7316E phones. Up until about 2 months ago our CallerID was working flawlessly. Now we get just the number "0" for 80-90% of our calls. I called our service provider and they say that everything is set up correctly on their end. That leads me...

Looking for a way to have remote offices with the ability to have the phones in the remote locations act the same way they do in the office. Currently we have our phones all ring with incoming calls for 5/6 times then the call goes to the automated attendant. We use T7316E phones. Is there a...

Hey folks, I have a MICS system and want to get MOH working. I've bought the mono cable from Radio Shack but need help on where to install the cable. From everything I've been able to find on this site, MOH needs to be punched down to specific ports. Any direction to a visual installation guide...