Hi, I have a customer with an IP500v2 8.1(67) with VM pro saying the voice mail has stopped working. My remote VPN to site is not picking up the system on their network either. I go to site and see the network lead is broken so replace it but still no joy. I plug my laptop directly to system and...
Hi
I have a customer with HiPath 3800 running V8. The manager used to be able to run Manager C from her XP PC but has been upgraded to Win 7 Enterprise & is unable to use it. The connection is via a USB to her Optipoint 500 standard phone. My vendor says no problem install the latest version of...
Hi,
I have 8 Avaya IP500s working as a SCN & everything in the garden is rosy. However on the latest install my provider could not provide line upgrades to ISDN2e because of the distance from the ATE. OK so put a route in to another unit with 8 channels of PRI & use the two local analogue lines...
Hi
I have a 3800 which is dropping calls to a UCD group from the reception phones. There are 3 UCD groups in use & no problems with the other two. All agents are logged on & most are idle when this occurs. Reception do a blind transfer to a number pointed at the UCD group & this has worked well...
Hi guys has anyone tried using a Gaitronics SIP extension on the 3800. I have of course got Openstage IP phones working OK but this is giving me a sore head. I build the extension as a sip client & it does register OK according to the hg1500 logs. I can ring it from a system phone & it does ring...
Hi Guys, I have just removed a KXTDA30 for a customer & as only 2 years old bought it for stock. Back at the office found it was KXTDA30 ML , I assume the country code is "Malasia"? not sure but it has been working nicely in Essex for 2 years. The only difference I can find from UK spec is that...
Has anybody done this upgrade and what would be down time or possible problems. Need to upgrade because customer wants Contact Ctr 1Xskill set 2X agents. Thanks
Any quick setup advice to connect 4 Nortel IP phones to a BCM 50? I am new to the Nortel equipment and am about to be thrown in at the deep end.
Thankyou
Jon
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