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On a recently re-commissioned lab system (CS1000E 7.6), I tried to add updated phone firmware via Element Manager. EM informs me that "There are no Signaling Servers present in IP Telephony Node 100 configured in Call Server 10.99.100.31" on the IP Firmware Page. This is odd, as Element...

For a CS1000E 7.65 (SA & not Co-Res) system using a CP-PM CS (VxWorks) and UCM/SS running on COTS, what is the correct CF Card size for the FMD? I've browsed through some of Avaya's docs, but I am seeing conflicting information. One bit of the installation and commissioning guide states "The...

I have just installed a MIRAN 3 in a CS1000 v5.5 lab system. Routes and trunks seem to be correct as the MIRAN is operational. However, when I access the MIRAN from a phone, the recordings or prompts from the TUI have a fair bit of static. The audio is not as clear as I would have expected...

I recently received a second-hand Option 11c and have been OUTing the previous owner's configuration. However, there appears to have been a MSDL card in a second cabinet. Unfortunately, I only have the main cabinet. Trying to out the DCH on the MDSL in LD 17 tells me that I have an SCH5589...

In the past, I partnered with a vendor for provide drop shipping of equipment, KRS *.lic generation, and provide software updates for my SOHO BCM50. I performed all of the labor, installation, programming, etc. I inquired about the BCM50 Rls 5 Software Upgrade and my vendor informs me that...

Has anyone had issues where the 1100 series IP KEMs will reboot spontaneous and frequently on a BCM50 R3 (and all updates as of late January)? I have an 1140E phone with 1 KEM (as an eCAP) and it worked perfectly for about 6 months. I added 2 more KEMs, for a total of 3, and that is when the...

I have a US BCM50 3.0 that when displaying caller ID for SIP trunks, it is formatted oddly. For example, if the phone number is "(650)555-5555", the call logs will show the number as "555-5555(650)" -- the area code is moved to the end of the number. Anyone have a clue on how to correct...

I asked my vendor to send a copy of the updates for my BCM50R3, but he asked which ones were needed. Does anyone have a list of current updates and the associated Release Notes for the BCM50 3.0? Currently, it is running the original factory 3.0 image. Thanks! Robert

I have a T7316e that seems to be functioning normally (w/ T24 KIM), except the 2 line text display is blank. Indicators for keys function, as do all the buttons. I can make and receive calls, just no display. I have tried rebooting the BCM50, moving the phone to a different port, disconnect &...

I was just using a 1140E on a CS1K and noticed that it allowed you to scroll through multiple pages of keys, like a shift function -- allowing you define more than 6 keys on the set. I know this function wasn't in the older BCMs, but does anyone know if it is available on the BCM50 3.0 system...

I think I have found a bug in the BCM50 3.0 system. I have a need to use the Hospitality Alarm Time (Wake Up Call) feature. I have found that Element Manager will not allow me to add that in the button programming for my 1230/1220 IP Phones. The feature is missing from the drop down list on...

On a BCM50 3.0, is there a way to label a key (on an IP phone) with a name associated with the number on an external autodial? Basically, I am trying to get a key labeled as "HelpDsk", which is an external number, on the display of my IP Phones. Currently it shows just the phone number --...

I have a IP Phone 1230 with the LCD KEM, which is set to be an eCAP. However, I can't seem to move the AnswerDN from the phone to the KEM. I tried the F*81 (move line), but didn't seem to work. Is there a way to relocate the AnswerDNs on a KEM?

Quick question. . . does performing a cold start remove the keycodes from a BCM50? I may do a cold start to change the startup template on a BCM50 (not yet in service) and I am just curious if I will need to re-apply keycodes. Thanks! Robert

Is it possible to emulate the Meridian's XMWK feature with a BCM50? (Second MWI/Key for another DN?) The idea would be to allow a phone to have a personal VM mailbox and also a visual indicator for the General Delivery box.

I am having some major issues with my vendor (a well known rlarge online retailer of enterprise computers / data networking hardware), and I am hoping someone can assist with information on how to correct the situation and possibly recommend a few competent vendors. The problems (so far) are...

If I am using an external DHCP server (not the one built into the BCM50), what options need to be included to configure Nortel IP phones? i.e., option 42 sets the NTP servers for DHCP clients. I am looking for either a how-to or a list of options that need to be defined to fully replace the...

Does anyone have a status update on BCM50 Rel 3.0 and 1200 series of phones? No one seems to have the in stock and every vendor is trying to sell me a Rel 2.0 or 1.0 system.

I am hoping that some of the more experienced members can point a (soon to be) new user/owner of a BCM50 in the right direction, before I order some new equipment/keycodes. Currently, I am using an opensource Asterisk-based IP PBX, but I am planning on migrating to a BCM50. As I have worked...