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We have ShoreTel Connect Onsite and IP480 telephones. Is there a way to display the number that outside callers dialed when we receive an incoming call? Our users have DIDs and we also have an automated attendant. It would be nice for users to see whether callers dialed the DID, the automated...

Hi Guys, I (still) have an Option 11c with 25.40b and no PRI packages and we want to see CLID on incoming calls. Trunks are all analog ground start. I posted this problem a while ago, and the consensus was that without a PRI package, there is no way to receive CLID on an analog trunk. However...

Hello, We would like to be able to receive caller id on incoming external calls. I realize that we need a PRI to do this. However, our switch is an Option 11c with 25.40b general business package. Our vendor says that PRIs are not supported in general business, so we will have to make...

Hello everyone, We have an Option 11 25.40b. We are looking to have basic Caller ID service on our incoming lines. Our incoming lines are ground-start analog trunks. For testing purposes, I've ordered caller ID on one of our incoming lines. What will we need to do (as far as equipment and...

Hello everyone, We are using Meridian Mail 13 (with the three cards in the cabinet). It seems to be working fine, but I've always been troubled by the logs. I keep seeing "PP_Comm: Do_PP_Audit: DSP timing loss, DSP internal timer ON, DSP: 0" in the logs. This error will come up a few times...

I am having trouble with sendmail. I'm using RedHat Enterprise ES. My server needs to be able to accept mail for ocsnetwork.net, marysapparel.com, and ogdenscomputers.com. I have never set up sendmail before so I configured it as best as I could based on tutorials on the internet. When I...