Search results for query: *

Hi, I have a customer who was left without service from original installer, and now without user and password to login to Element Manager. I would like to do a complete backup to the USB using telset. Could you help me in how to get that working? I am not able to find anything related to...

Hello, I need some guidance on how to identify the LS trunks on a Merlin magix. I have from left to right; 1 Processor W/CKE5, then four 412 TDL LS-ID without any lines connected because They are operating through a PRI. I need to connect MOH to one of the trunks, but I don't know any line...

I am trying to add on slot 5 a new ESIB8 to an existing NEC Electra Elite IPK 64 KSU. The KSU already has two ESIB 16s in slot 3 and 4; totaling 32 extensions that are working fine, but when I attempt to program the new ESIB card on port 5; will not take the config. I enter programming mode, go...

I am trying to add on slot 5 a new ESIB8 to an existing NEC Electra Elite IPK 64 KSU. The KSU already has two ESIB 16s in slot 3 and 4; totaling 32 extensions that are working fine, but when I attempt to program the new ESIB card on port 5; will not take the config. I enter programming mode...

When offhook using an IP 1140e phone the second incomming call has loud ringing isntead of tones. Is there a procedure to change from ringing to tones? Thx,

The IP phone 1140E has loud offhook ringing istead of tones when busy on a call. is there anything I missed on programming? I tried the users guide but there is nothing mentioning the procedure on changing the ringing to tones when offhook.

Hello, I am having problems with the emergency 911 from a BCM. I checked the filters, acrive sets and active physical lines but the way i see it there are no restrictions. is there something I am missing? The users cant call out 911, using a 9 911 or 911. they get a message on the display...

AACS NO -- --I have this on my TN AACS YES----- ACQ AS: TN--I need to change it like this. Please help me.