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just installed a mics 7.0 and added a flash 2.2. everything working except if you use the voicemail transfer button f986 it ask for mailbox and then after dialing mailbox is displays not allow. can transfer to ext and it goes into voicemail but not thru vmtr. have ck feature codes...

have 3 console in a business and line 5 will not pull up. has a red light when touched but will not go green to access line. line is good to board, swapped ports and works in other ports, check status and busy out in maintenance and shows idle, have power off to reset system and even changed...

Have a mics 7.1 pri. i have a did number with no phone that the customer wants to fwd out to a cell phone. i guess he has no one in the office at this did number. i set up the station and under capability set call fwd to 9 plus the cell number but calling the did it rings in on main rep...

have an existing mics that has 3 digit station numbers with a PRI. the target DID numbers ring in on the 3 digit station numbers. the customer whats to change the 3 digit station numbers to 4 digit to match the DID numbers which i think is not an issue but the system has a call pilot 100 on it...

have Nortel compact ics that lost battery and programming. change battery, reprogram system and added all phones on answer DN for station 21 to have door bell ring all phones. works great. line two on phone system is a fax line but put on system to have another line when not in use. it is set...

Had a nam go down (unknown release) and it was on a mics 5.0. replaced the nam with a 4.0c 8 channel and everything works except outside calls after hours you can ring the station number but does not go to the station voicemail. just blank recording and then say exiting the system. Have two...

I would like to change the class of service to stop the resetting of personnel mailbox password. the older nam did not have the owners keep changeing their mailbox password every 2-3 months. but how do you get in the class of service or how do you turn off the time limit for changeing...

have had issues with low volume on compact ics 7.0 have changed the trunk cards to the latest version with solid state relays, have set the volume on the sets to allow the system to deal with the volume, but does changeing the trunk loss from the default of medium to something else help to...

can one tell me what is the difference on nortel caller id card NTRB41GA AND A NT7B75AA. will both work in cics and mics the same way.

i have a mics with caller id cards and 4.1 software. the first set get name display on lines ringing in clid set to set 221 but everyone else has to answer the call and then caller id is displays on there sets. is there any way for all sets to see the caller id info before they answer the...

have a lawyer with a compact ics. she wants to keep track of all calls for billing purposes. the 0x32 has smdr6 add on, does the compact ics have the same capabilities. if so does anyone make software to take the smdr printout and group numbers and times. thanks telco 71

moved a mics 7.0 over the weekend and there was a CTA100 connected to a pc and then over to a house cable to who knows where. the customer wants it hooked back up. I have a pri and does this cta hook down on one of the did ports just like a ata or rad. cannot find an install guide or any booklet...

have taken in a mics with 7.0 softgware. system never boots up. all sets just blink on lower display next to line buttons. have open software holder case and shorted battery. have power up and down the unit several times. pulled out all cards and booted up with just the software card in. any...

Have a merlin magic 4.0 ver7 and have some issues with it and have another magic 4.0 ver 7 and want two swap them. have backed up the programming and when I go to restore the programming on the new processor I keep getting invalid file. this is a ams backup file save thru spm software 4.0 have...

I have a 7.0 mics with a pri. when a station call another station on voice call, after about 10 seconds a tone comes over the speaker and keep beebing every 5 to 10 seconds while your talking. can"t find anything in programing that will stop it. any suggestions

I have an older stand alone merlin mail on a legend 4.0 I have 3 mailboxes I cannot delete, or reset the password. they are 15, 16, 17, and are in the system with class of service 3 and no name other than there station number, but when I go to delete them, press the 9 under the mailbox menu the...

some low life stole my pc and I have another one that I am loading software on and I can not find spm software free for down load. I went to the att site and they have patch ungrades but cannot find a zip file for spm 7.0 or 9.0. can anyone direct me to a source. thanks telco 71

I brought 4 fast rad 2 on ebay that will not work with mics 7.0 with pri. the did number will not answer on the units. i now know there is a frimware upgrade to fix this problem. where and how do get this firmware fix. these units were not fast rad 2 but just fast rads. thanks

hae a mics with 7.0 software and a pri and added a nam fiber with 4.0.0 software. cannot get the did number to forward into personal greeting, goes to default aa greeting. do I have to upgrade to a 4.1 or higher nam. have try everything I can think of. telco 71

I have gotten feed back on resetting the installer password on a mics through the rad. just to make sure how to do this I would call in through the DID to the rad 2 with nortel ulities and then log in with the default password of 266344 and then go to password section to installer password and...