Search results for query: *

Hi Guys, I have an old Option 61C on succession 4.0, have 4 two shelf superloops and just in the last couple days have received reports of people hearing a clicking sound on both internal and external calls. It is happening on at least 3 of the 4 loops so not sure what could be in common...

Just a quick question when making changes on LD73 the digital data block are they immediate or is an ini required. Thanks,

Hi All, I work at a hospital in Southern Ca. we have an old Option 61C on Succession 3.0 which took a major power fault yesterday have most of phone system back working but we had an old stand a lone AVAST voice mail that did not survive. I know they no long make this product and while we are...

Hi all, I have an older Option 61C on succession 3.0, currently we are using a third party piece of equipment called Televantage to provide some ACD functionality with the users using M2008 Hands free Display sets and wireless headsets with the lifter package so they can answer or make calls...

I guess I didn't post this correctly as it did know show up in the list so will try again. Our operators had an issue this weekend where the EES key stopped working when they were trying to use our language line. I finally discovered that pressing the # key first would allow the EES key to...

We have a fax serve on site used for outgoing faxes only and is connected to the pbx with several analog ports. Recently we stated getting complaints from a private individual that they are receiving fax calls from us on their cell phone. I was able to use CDR data to track the outgoing call to...

We made some changes to out trunking here that requires making some whole sale changes to our routing. I currently have several NPA's in the system that need to be taken out and then each individual NPA with the NXX need to be put back in so that each exchange can be routed propertly. Ex. 1909...

Is there anyway to change the 500/2500 line disconnect tone from dial tone to busy tone? Thanks,

Hi all, Just started having an issue with the 3 consoles here in the hospital. The operators state that sometime late yesterday afternoon they lost the ability to use the page key while there is a call ringing on an ICI key. They claim that up till then, during a code situation they would...