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HI Guys Looking some help on this issue.. server edition 11.0.1 Primary , Secondary, 1 Expansion all same version J179,J169 phones Issue these 3 users are built on primary when I hot desk on to the primary system the user work and the BLF user buttons work ok I can see each others status...

Hi Guys Doing my first install of server edition ipo rel 11.0.1 Primary server with SBC sip lines Secondary server with SBC sip lines 500V2 expansion with analogue cards -Pots lines these are installed on 3 different sites Primary will have about 250 users J100 series sip phones Secondary...

Hi Guys server edition IPO primary server9.1.6 500v2 Expansion x 2 When I log into a system using IE Explorer to the Server using the Solution login I get a warning with a Administration report asking to review the information and either Retain or Replace the configuration. ***what is it...

Hi guys I am due to replace a faulty ipo 500v2 chassis. the current software is 10.0.3 this was previously upgraded from 8.0 to 10.0 using 2 step upgrade to increase the boot loader. Plds licence added. Now the new replacement chassis says on the back its a PCS16. when I use the DTE...

Hi guys. I am trying to use professional recordings for Voicmail pro group mailboxes. Linux server..opt/ vmpro/ greetings From what I have read from other threads you replace the name of the mailbox recording with your recording.. Nightmaibox_1.wav Problem is there is no recordings in that...

Hi Guys Ok I will tell you what I am trying to achive. [pc2] I am installing an ipo for a Golf Club using VmPro. they want the ability to apply different wav files relating to the weather conditions for the Day. So when a member dials in they hear an option to hear the latest weather...

Hi All VMpro 9.0.12 Linux IPO.9.0.12 I have an issue were as I cant do a backup of the VMpro. I open vmpro client, go to Administration-Preferences-General-Backup-restore. Select Backup for immediate backup. select the tick boxes for voicemail,settings etc. press ok. I come out of this setting...

Hi Guys IPO 10.0.0.2 Linux VMpro 10.0.0.2 IP phones 9608. I have a strange issue when dialling *17 on Linux application server. This was working until the IT guy changed the vlans on the data switch. the vmpro is working and I can dial in to the Auto attendants. I can transfer to mailboxes and...

Hi guys I have searched the forum and the avaya site for a direct answer for this for the past few days. Question is. Can you upgrade the voicemail pro directly to release 10 from 8.0 Most of the answers seem to be saying you can go from 9.0 to 10 So do I have to do an intermediate step...

Hi guys can anyone tell me from this screen shot of the first line is the upgrade licence for an essential edition500v2 from release 8.0 to release 10. this is from the licence file and when I saw -small upgrade licence it has got me wondering if its correct. this is my first upgrade with PLDS...

Hi Guys ip office release 10.0.2 Has anybody noticed when using the dial by name within the directory it doesn't work the same way as 9.1. example: I have a directory for the Doctors mobile numbers within the contacts list. normally I get the customer to press the contacts button then press D...

hi guys Ipo v2 release 10.0.0.2 Analogue lines Digital phones 1408 I have been trying to get this feature to work. I am using the business closed timer which is set to go to a mailbox in the ICR route. Default: main auto attendant. Open: main auto attendant Closed: Nightmailbox. User set up...

Hi guys. Ipo500v2 8.64 software. I have a customer who will be migrating from Isdn lines to sip channels soon. They will be getting 12 channels and porting about 20 ddi numbers as well as there 2 main numbers. What they would like is to split the sip channels so as the main company use 8...

Hi Guys. I am just try to understand this issue I have when saving a config change to the Primary server. when saving the config it gives a warning about the gateway when merging "storing offline" mode. The drop down Mode when Merging doesn't work to allow you to change this on the gateway to...

Hi guys I was recently trying to access 9608 phones to get the IP address. Of the phone. Some of them were not on the correct vlan.. Now these phones are only at the login stage and have not registered yet. Normally I would use SSA or monitor H323 status to see the IP address for the...

Hi Guys I have a ipo 500v2 9.1.6 The client uses call park and page to park the call and gets the 3 digit retrieval number EG 101. its a busy office and for some reason the cant always retrieve it . when dialling 101 the call display says busy. How many park slots is there available . How may...

I have set up my SCN and can call between sites. But my SCN discovery isn't working. I can ping from SSA to both siteson each site to each other I Can't ping the main site using CMD from windows environment. I can ping my voicemail server and log on to it ok from the remote site. I know it's...

Hi guys I am installing my first SCN with 3 sites. I have the main site installed and working, voicemail pro working, onexportal, softconsole for reception. I haven't installed site B or site C yet , next week hopefully. Main site A I have 2 IP lines pointing to the other sites Line 17 to...

Hi Guys I am setting up on 3 New 9.1.6 ip500v2 ip offices using oneXportal. I will set this up on the main site were the VMpro/onexportal server is installed. Now reading through the install guide it says I can install other ipoffice's on to it. From the Guide · You can enter the addresses...

Hi Guys I have Built a Conference Bridge Module and all is working fine. I have now intoduced a password check and if the password is wrong it goes back to the start with a home module to try again. This works well. The only problem is it will keep on allowing the user to try again as many...