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Yesterday afternoon at some point I noticed our Line 1 was constantly in use. I hit the key and it said that the VM extension 2125 was using it. It's now the next morning and the line is still in use. Any idea what's going on here or how I can fix it? Thanks!

Hi all! I've posted a few questions before about our Nortel phone system. We are going to be shopping for a vendor that can offer a COMPLETELY secure phone system. What I am looking for is a system that has absolutely no back doors. For example on our current system, you can find...

We have three lines. If Line 1 is in use, any phone can click Line 1 and listen in on that phone call. Lines 2 and 3 will give the alert tone and display "IN USE: (name)" if the same thing is tried. Before I go shuffling through the system options, is this obvious to anyone that can point me...

Hi there, We have a 4-digit extension system in place, first extension starts at 2111 (Reception). So far we don't have too many employees, so assigned extensions stop at 2119. Voice mail seems to be on 2125. All extensions which aren't programmed are coming up as 'Not in Service' -- which...

Our company has 3 external lines and 4-digit DNs for the extensions. Reception has a phone which is DN 2111. I've gone through the maze of menus trying to get her phone to ring before the AA picks up. AA is set to pick up after 3 rings, and it indeed picks up after 3 rings but before that...