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I will have a ACS 8.0 with Partner messaging 7.0 VM..I have been asked if this system will allow any a caller who dials zero after the AA answers the call, to have more than one extension cover the call if Px 10 is busy or cannot answer. Ideal situation is as follows. Two rings on the incoming...

Partner messaging 7.0 ...If I set up a system with all users entered as first name and we have 2 extensions with the same first name ..i.e. joe smith @ px 15 and we have a joe jones @ px 25, will a caller that opts for the dial by name directory and dials J O E be then given a prompt to add...

I have a IP Ofc rel 6.0 partner edition that is giving me grief with VM to email issues...The feature just stops working at random..A reboot always resolves the problem.I have been advised to do a download of 6.0.18 to possibly resolve my problem. When I go to Avaya support, click on downloads...

I have a very old Audix rel 4.0 with a few simple questions being asked by my IT group so here goes. This machine uses tapes for backups 1. The nightly backup time..Is it set from the factory to run at a fixed time [ around 1:00 AM ] or can it be programmed by the administrator. 2. When the...

I have a newly installed IP Ofc Partner edition 6.0 and a question has come up that I need help with.. A outside caller calls in and gets the AA greeting...Then they press the 2 digit extension number and they get the users vm greeting..So far so good..The caller now wants to transfer out of the...

I have a ACS 6.0 with 1 308Ec board and a PCVM voice mail. I have a "once in a while" occurrence that the users have passed on to me for an explanation.This is my setup. 4 lines programmed to go directly to the Auto Att #206 Selector code 4 in the VM system is told to transfer calls to 72...

I have a new IP Ofc Partner Version system and I'm being told [ by suppliers ] that the Voice Mail does not allow a station user to retrieve messages left in his mailbox from another station. For example, Px 17 wants go into Voice Mail and retrive messages left in the mailbox of Px 10..All my...

I have a ACS 6.0 with PCVM 3.0 large Voice mail.. I setup the AA selector code 5 as a " Selector code Transfer" and assigned Px 12 to it. Px 12 has a VM box and is programmed for 1 ring before the VM system answers. So far all is ok...I found that if I call Px 12 via the intercom, the VM system...

I have a new IP OFC Partner edition on my test bench that I'm playing with. I cannot afford to attend a class for IP Ofc at this time besides Avaya claims that the IP OFC Partner edition is basically the same as the 8.0.... so schooling should not be necessary. I'm very comfortable programming...

Today I had to replace a ACS 8.0 that had been in service for about 10 months..Green lights on but totally dead unit... I allways install a backup card when placing a new system into service so this time it paid off. My question is this.. I had a brand new 8.0 on hand for replacement. I...

I have searched the Avaya library and support sites but no luck in finding a link to the installation and programming of the embedded voice mail for the new IP office Partner Edition...I have found all of the documentation for the Partner edition as far as the system is concerned, but nothing...

I have a Partner ACS 6.0 with Partner Mail VS 5.0.. My question is this..My office Manager would like a call accounting program to have the ability to track an incoming call to its final destination i.e. extension number XX after the Auto Attnd answers the call [ 2nd ring ] and then goes to an...

I have searched the Avaya website with no luck so far for info on the newly released IP Office "Partner edition" and the new 1400 type tel sets.... I'm looking for a link that will get me to a brochure that will describe the product so I may present it to potential customers or end users. I know...

Anyone out there have a better headset adapter than the Plantronics M22 Vista adapter for the Partner sets. I have been using the Plantronics SP02-H adapters in the past but they went discontinued in 2008. The were nice since you did not have to take your handset off hook, unlike the replacement...

Anyone out there have a solution for a hard of hearing/Volume control handset or maybe a adapter to adjust the handset volume that we can plug a common handset into it. The Operator does not want a headset. Thanks

Has anyone out there used the new 3920 Cordless and might have an opinion...I have some departments that have been waiting for the release. Just wondering... Thanks

Anyone out there have any hint as to when the new 3920 cordless will be available...Also... any other info such as range of signal, two or more base stations in the same area interference limitations ??, I hear that it will have 4-line buttons ?? Just curious...I have people asking.... Thanks

I have a ACS 7.0 with Partner Messaging 1.0...Using only 2 lines.4 stations My situation is this.. I have a agent who is on the road constantly and wants to retrive his messages remotely using his cell phone. I set up one line in the ACS using #208[ line coverage ] He wants only one line...

I'm searching for a connector we used when I was working for Lucent as a PBX tech. We used it to piece out Cat 3 4 pair wire when needed. It is very simple.It had the ability to splice a pair of wires with two snaps of your long nose pliers. It was yellow plastic almost clear...opaque.. You...

I have a ACS 6.0 and not currently collecting or using the SMDR option...If I were to plug in my laptop that I have ready to collect the buffered SMDR information, about how many call records does the system store looking back. It is not a very busy office..about 50 calls [ outgoing & incoming...