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I'm assuming i need to edit a .txt file but i can't seem to figure out which one it is. I scanned the embedded file manager and didn't see a 46xx file to edit. figured it might be easier to go in thru the web manager but that wont load no matter how i try. any ideas.

this is a strange one. vmpro user last name field is filled with first space last. i've tried to removing the first and last and saving then reentering - nothing. exported the users to csv just to see if it was there and not corrupted its there no extra space or anything like that. restarted...

does anyone know if someone forwards a voicemail to another mailbox if the mailbox receiving the voicemail will send out an alert?

Based on the Tech bulletin 221 I can go direct to 11 the doc shows 8.1 65 or 9. Is that OK? or are people upgrading to 9 instead? was planning on loading upgrade licenses and running upgrade directly to 11...

Does vmpro have the ability to outdial? I want to create a database and have the IPO outdial from the database and play a message when answered at the far end. trying to build a simple call flow to test a theory.

I'm leaning towards DNS but to be honest im not really sure thats what it is. I have Hyper-V guest running on a DL380 gen 9 and it loses connectivity with the internet randomly. the only way to resolve the issue is to reboot the server. I;ve tried rebuilding the tcp stack i've tried to blow away...

I've been digging around looking for solid docs to use for this. Found this old thread and I'm a little concerned. 1/2 way down the thread the OP mentions he lost 1/2 of his calls. A link is posted to something in the knowledgebase but the link is dead. Does anyone know what that was about? IP...

Is there a way to export all the serial numbers of the phones. Don't see it in System Status or SysMon.

Is there a way to block the name and show only the number on inbound calls. Inbound calls to a 9608 pops the number but then rests on the name.

I have a client who uses skype but want to tapi integrate their crm with IPO. Is that going to be problem or will something cause this to fail.

is it possible to have an SCN between these releases? I can build the trunk and force calls across the trunk but no SCN. I know it's long shot just figured id ask.

bounced the unit with the usb inseted. chose install with serial I believe. when it came to the press enter and wait for the bios screen to start to pull usb I pulled the usb at what I thought was the bios. hung here [ 210.104350] dracut-initqueue[544]: Warning: Could not boot. What did i do...

recently my DID is getting hammered with fax machines calling. Is there a simple way to wash the call thru vmpro to have it detect an incoming fax and drop it and then pass non fax calls back to the phone and then onto vmail.

When logging in via web internally as admin or user get the same error "error occurred on the server" Have tried multiple browsers and have rebooted several times.

IP Office 8.0 1416 w/ sidecar the screed goes solid not a single pixel not lit, however the phone continues to ring and can be answered just the screen hangs. Happens often. Have 3 phone in a HG setup almost exactly the same w/ the exception of how some of the user buttons are configured all...

I have been thru the documentation and scraped the web best I could. I can't find any documentation on igniting this unit. I've done it a couple times over the last few years. consoled into the unit and i have a login prompt and for the life of me i can't figure out or remember what the darn...

Installing UMS for the purpose of enabling 1XP. Anything I need to know in terms of the order of things? Do I need to blow away my installation of vmpro then enable iis because iis is already enabled. Also this is a server 2012r2 OS - Enable Direct Metabase Edit - when I right click on the...

Gone are the days of cfg's in the manager directory. Where are they now? I've searched the SD card too. I have an enterprise customer who has a routine backup requirement.

I know this is a long shot. Has anyone attempted integrating a Vaddio GroupStation with an IP Office. It appears to have the ability to register as a SIP endpoint. www.vaddio.com/library?path=d&file=342-0671-revc-groupstation-manual.pdf

We have an IPO 9.1 with a Bogen UTI1. Currently we're using an analog station configured as IVR (not sure why we're using IVR - don't by previous installer) connected to the UTI1 configured as station. We're able to page the phones and the overhead separately. I have a free trunk port was...