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Gang, I seem to keep coming up with the wrong License count compared to SSA when I'm confirming DECT IP Phones. I have 8 dect phones but only 7 are plugged in. Why does SSA say I'm using 8 Avaya IP Endpoint licenses. I checked to make sure the reserved license is not checked. By my count...

Hi All, I'm trying to figure out an IPO Licensing Question for a customer. They are currently running IPO 9.0 Advanced Edition They have a CTI Link Pro License and a Wave User License. When I go into SSA it shows that the customer only has 4 Wave User Licenses. I thought if a customer had...

Hello All, I'm trying to figure out an IP Office CCC Agent Licensing Question that came up today. On an Old IP Office with CCC. Does the Supervisor License Include 5 Agent Licenses and a PC Wall Board License. If it does and I Upgrade to CCR. Do those agent licenses convert as well...

Does anyone know where I can find the EoL information for some very old Definity hardware. The Avaya Support site seems to only document the newer platforms. I'm trying to update our Database and found that we don't have ratings for the following platforms. G3cfs, G3csi, G3i, G3r, G3s, G3si...

Does anyone know if I can still buy new NTAK11 Cabinets from Avaya or do I need to buy MG1010 Chassis? I have a customer that needs to expand and already has the old Option 11 cabinets and wants to stay with them for consistency. Thanks Pete

Hello All, I hope this is a simple question. I've got a customer that I'm cleaning up / auditing their vector programming. I've noticed a number of Vectors that seem to be orphaned. They don't seem to be referenced by a VDN or a GOTO Vector command. I'd like to recommend to the customer...

Does anyone know if I can use a TAC code in the field for Message Center on the Hunt Group Form?

OK. I have an MGC card on my Lab switch that seems to need a new Gold Image uploaded to it. My problem is that the Gold Image on the card seems corrupted so when I try to load from Goal Image it gets stuck. This is the Output. Loading Gold MSP image... Booting ARM0 (MSP) at 000x00000100...

I've turned a service on in my SigServer to report at the Debug level. Does anyone know if there are any issues with this? I'm concerned that it may cause system degredation or make the ss_common.log file too big and fill my disk. Thoughts???

Does anyone know where QDR data is kept on the signaling server???? Trying to find where QoS data is logged

Has anyone heard of this phone type before. I'm auditing a system that has a whole bunch of them in programming. I've seen 9620, 9630, etc.. but not this.

Interesting Problem. My Lab PBX (CS1000S) is scrolling BUG6345 Errors. I reboot the PBX to clear and I receive a message that states: CIOD174 Directory U/PATCH/RETEN Corrupted. Please replace the removable media. Otherwise REINSTALL SOFTWARE on the hardisk after using TOOLS MENU to...

I have a 4.5 CS1000s and a 6.0 CS1000e in my lab that I'm trying to connect via SIP Trunks. I can't seem to get the NRS to act correctly. Every time I test my SIP routing it tries to route the call to itself. What am I doing wrong?

Hoping you can help. I'm trying to interpret the raw traffic from the PBX and I'm getting confused by the documentation. Specifically I'm having a hard time understanding the Jitter/packet loss/Latency pegs. My questions are... How are the pegs generated...Specifically within a sample...

Does anyone know how to see if a system is a MG1000T vs a CS1000 remotely other than to see if there are any station ISMs. (eg. Special Package, Hardware, etc...) Thanks

Does anyone know how to get the XBK function to work on a 1000E that used to be a 61c. Seems like it should work according to all the doc's but I get a (TTY not on Call Server Error.) Is there a parameter that I'm Missing that I should set since this used to be a 61 c. I've performed this...