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I think I may have posted this in the wrong thread before. I think I am in the right place now.. I am trying to set up a Lab (CCNA) using the following equipment. 1. 3640 as an Access/Terminal Server ( I will connect to this via console, I won't access via network) 2. Two 2600 series Router...

I am trying to set up a Lab (CCNA) using the following equipment. 1. 3640 as an Access/Terminal Server ( I will connect to this via console, I won't access via network) 2. Two 2600 series Router 3. One 2800 series Router 4. Another 3600 router 5. 3 Catalyst switches 12 Port, two 48 Ports...

I am a newby to the CCNA, I have been doing all the readings and practice exams. I now want to set up a Lab and have access to the following devices, 1. Can I set-up these equipment as a CCNA Lab 2. What kind of cables do I need to inter-connect the routers given the available modules/ports...

Has anyone ever ran the following command in the pdt> load, on release 5.5? If so do this impact the system in anyway? Trying to gather some information for a vendor and just want to make sure this is not service affecting in anyway. ******* See Commands below: ******* To verify the phone’s...

Can someone remind me where to look to see the codec that the IP phones are using, I remember seeing this somewhere, but I can't recall if it was in element manager or in the PBX itself. I just want a printout to verify the codec specific 1120E/1140E phones are usings. Thanks much.

Hi all, Can anyone assist in pointing me to a link or support page that has the list of EOL applications/hardware for Option 81C,CS1000M, Callpilot V4,V5, Symposium Link V4.0,V5.0, Vxworks Signaling Servers etc. We are in the process of justifying upgrades and I just need the dates and...

Just curious if anyone has implemented NICE Perform 3.1 with a CS 1000E HA with SMG's. We are currently running multiply CS 1000M's and will be migrating all our IP users to a CS 1000E HA with SMGs at the remote sites. I have a couple of concerns with NICE. 1. How to move from a distributed to...

We are having an issue with i2050's (ver: 2.01.0260) softphones maintaining their connection through the VPN. We are using Citrix Access Gateway (Netscaler), the i2050 phones launches gets connected to the Sig. servers and is able to make calls successfully. After a few minuites the phone...

We are in the process of converting most of our Nortel/Avaya digital ISM's to IP. Is there any benefits/pros for going to a SIP Phone rather than a Unistem IP Phone. We have about 800 1100's & I2004's in service currently and plan to add and additional 1000 but the question was asked why don't...

I am getting the following error message when trying to retrieve a call/interaction that has been archieved. "Connection to MML failed, please check the connection and retry". System is running NICE Perform Release 3.1 V.9.10.5.382

Hi All, We have 4 CS 1000M & 1 CS 1000E in our enterprise. We are looking at SIP to the Carrier and I am wondering what's the best tool/method to figure out peak number of calls (inbound/outbound)for each system by day, week & month. We currently send all our CDR to a third party source...

Hi All, We are having some issues on our CS 1000M which started on Sunday 1/24/10, I am trying find out if there is a way to print the history file from then. I did "AHST" in LD 22 but that only gave the output of today. is there another load/command to get the history of events for the past...

I believe I saw this question before but I can't find it in the forum *** Is there a way to flash/restore an IP Phone to the factore default settings. I want to remove Node/TN/IP Network information from phones that are returned to distributors. ***

I am having an issue with some of my IP Phones getting recorded. I am getting CTI in NICE but no audio. Configuration: Extension Side/ Active VoIP NICE Perform Release 3.1 (Application Suite:Enterprise) Verified: CTI intergrations-> CTI Interfaces & Drivers (All good). CLS Definitions ->...

Hello all, Is there any resource for dialing plan/numbering plan organization. I currently have 5 sites, 5 CS 1000M's with different DID Ranges, dial plan, num plan etc. We are considering moving to a centralize CS 1000E Platform. I would like to be able to put all the existing Dialing...

I get the following system message error when I attempt to delete a M3904 digital set: SCH1958 (Command is blocked since Midnight download is triggered for the Taurus set type). Is there a way to remove the set from scheduled firmware download/Midnight routines so that it can be deleted? or Is...

We are looking to deploy OCS R2 into our environment, just wanted to know if anyone had experience with NICE and Office Communicator R2. We are a Nortel CS1K environment but plan to migrate some of the end users to OCS as the Telephony desktop endpoint to start out, wanted to know if NICE can...

We have 4 CS 1000M's 1 CS 1000E all with different NODE ID's and NODE IP. Is there a way to use a single NODE ID & IP for all home office users and get them connected to the site where there IP TN/Profile is configured. Currently I am thinking each user will have to specify there site and user...

Does anyone know where I can find documentation for configuring i2050 for home office users. I want to find out what ports and devices (Sig.Server,Media Cards etc)the i2050 needs to communicate with through the VPN/Firewall to the internet. TNX.

I have asked my distributor this question and have not gotten a solid answer. But what is the proper procedure for shutting down and starting up the NICE system. I have a Perform/Interaction/Web Server, a VoIP Logger and a NMS server. Now what is the order they should be shutdown. I was told...