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When a call goes to VM, and 0 is pressed, the name of the Receptionist is played before transferring. Is anybody aware of a way to remove that announcement? I have reached out to my vendor, and have looked all over, but I cannot find anything. I have actually been told that what I am trying...

As stated in the title I'm having trouble with Equinox on Macs. I have it working well using auto config and http://xxx.xxx.xxx.xxx/46xxsettings.txt as the web address on Windows machines, but only partially on Macs. What I've noticed looking at my firewall is that the Contact/Presence...

As stated in the title I wish to use FNE services in an SE environment. I have all users built on our primary server and all calls come in/out via 2 V2s that have PRIs attached. If I set up a test user on a V2 with PRIs I can get the FNE to work as desired. Once I try to use a user on the...

Hi All, I'm working with a customer that has Salesforce integrating with Communicator for Web and cannot get their PCs to connect to Communicator. My PC and a co-workers PC are working fine, so I a confident that One-X, IPO, onesna and Salesforce are all configured properly. Any thoughts...

I have a customer that needs to have users built in a remote V2 that can use the VoIP services in OneX Mobile. Has anybody done this so far? I can get everything working if the user is built in the Primary, but not if built in teh V2. Thanks, E

So I'm cutting my teeth on a Nortel MICB that we inherited when we picked up a new customer. I can log in through the web browser, but cannot login through telnet. I am trying to use the admin account for both. Is there something that I am missing here? Can admin log into both interfaces...

I have a customer with a MM13 that crashed yesterday. I had a spare card (NT6R16AA) in inventory which is now running at their site. Software has been loaded to the card from tape, and it has been restored from backup. I now have no canned prompts as stated in the title. I also have no...

I have a customer that does not have a DHCP server, so I am using LLDP in the ERS4550T to modify the VLAN-ID on their 9608s. Once the VLAN has been modified I am using the IPO V2 as a DHCP server for the phones only. Everything is working as expected, with one exception. When the 9608 boots it...

I have a customer that does not have a DHCP server, so I am using LLDP in the ERS4550T to modify the VLAN-ID on their 9608s. Once the VLAN has been modified I am using the IPO V2 as a DHCP server for the phones only. Everything is working as expected, with one exception. When the 9608 boots...

I've ran into an issue twice now where I've had to change the Primary Sec Server and when I did the MGCs end up in a boot loop. They are able to register to the security domain, register to the Call Server, but the DSPs stay in a disabled state. Within five minutes the MGC reboots, and this...

Has anyone tried loading TM 4.0 on Windows XP mode virtual pc? I recently upgraded to a Windows 7 machine which does not support TM. I was able to load it on the virtual XP but get an "Unable to authenticate user" error when i try to log into the web GUI. I am able to log into the Navigator...

I recently upgraded a BCM3.6 to BCM4.0 and since cannot call it from an OPT11C using IPT3.01 H.323 trunks. I am getting a mandatory IE missing message in the DCH monitor. Has anyone experienced this and have any ideas on how to resolve it?