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  • Users: mitelgear
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  1. mitelgear

    PNI Digit Removal

    I have a cluster with 5 nodes all using the same PNI digits. The cluster is SDS enabled on version 4.2. I need to remove the PNI digits. Will this just be a case of removing the digits from each element or just from one element and SDS will synch the other controllers ? The problem I have is...
  2. mitelgear

    Change Network Element Name

    I need to change a Network Element Name in a 4.2 SDS cluster. Is this just as straight forward as change name and SDS will change the other network elements. No applications on the network. Thanks
  3. mitelgear

    Mobex link to mobile network

    Anybody ever configure a DPNSS pipe to 02 mobile ? Cant seem to find what setting are required. Ive managed to get the channels idle but cant dial out. What are the circuit/link descriptor settings ment to look like ?
  4. mitelgear

    Sip Packet Loss

    Got a 3300 running on version 8.0.8.8. I seem to be losing voice packets and the 3300 is generating the following logs quite often : No message marker found in first 160 bytes; probable message loss. Does anybody know what this means ?
  5. mitelgear

    3300 sip trunks

    Got a 3300 lx on version 8.0.8.8 with 1 sip trunk installed. The sip trunk actually works fine but there is a critical sip link alarm on the system. If a call is done through sip, it clears the alarm but comes back 3 minutes later. In other words, whenever the sip trunk isnt being used, there is...
  6. mitelgear

    Mitel 3300 major alarm

    I have a mitel 3300 on release 8.0.8.8 and it seems to have generated 3 stale tasks which is raising a major alarm. Can someone explain what a stale task actually is and how to get rid of it. A reboot doesnt fix the problem. I have been told that an upgrade will fix the problem but this isnt...
  7. mitelgear

    Re : Licensing

    I have a 3300 which has had the licenses manually installed, is it possible to re-sync this controller to the amc ? perhaps upgrading the software level and then try to resync to amc.........will this work ?
  8. mitelgear

    3300 configuration for 2 sets of users.........tenanting ?

    I have a single 3300 with 2 PRI's. I need to configure it in such a way that i have 2 businesses running off the same controller, with each business using its own PRI. But the customer would like that if one PRI curcuit should fail, that business should trip over and use the other business's PRI...
  9. mitelgear

    3300 ip trunks failing

    I have 2 3300(cxi + lx) controllers linked via ip trunks. I am using two cisco 800 series routers for the link and two hp 2626 layer 3 switches to do the routing. Site A(lx) seems to be sending broadcast storms to site B(cxi). The hp switch port(on site B) which my cisco router is plugged into...
  10. mitelgear

    Re Mitel Ports

    Anybody know what the default https port on a mitel 3300 is ? Would be great if i could be pointed to a list of all ports on the 3300
  11. mitelgear

    Two phones to ring simultaneiously

    Hello Gentleman I have a bit of a problem which i cannot seem to find a way around, so i thought id give this a shot! I have two phones, a superset 4025 and a spectralink phone. Both of which are using the ACD silent monitor feature. I need for both of these phones to ring at the same time. If...
  12. mitelgear

    Q master server fault

    Im pretty new to q-master server which i now believe is called zeacom. I have the unfortunate task of fixing a fault whereby the main admin mailbox has a fault. My nec set display 6 messages and when i access the mailbox, it states, your voicemail box is full and hangs up the call. Does...
  13. mitelgear

    Ops Manager Server\Client software issue

    My client software shows the follow error: The client(3.1.0.7) and server(3.1.0.0) versions are not compatible. Go to the client resources page at http:ewald:9090 to download the correct version of the client. This has been tried and the same message appears. The server has been checked and...
  14. mitelgear

    Re :3300 Mobile hotdesking

    Ive got a fault on a network whereby hotdesk users from site A can login to sets on site B. But hotdesk users from site B cannot login on sets at site A. I have been through all of the programming on both 3300's following the embedded help file on clustered/nodal hotdesking. The sets display...
  15. mitelgear

    Re: Poor audio between ip5550 consoles over ip trunks

    I have two 3300 mxe controllers both on version 8.0.5.12. they have ip trunks between them and both have ip5550 consoles. Whenever a call is made over the ip trunks between ip console and any other device, the audio on the ip5550 console deteriorates and as the call continues, it gets worse...
  16. mitelgear

    Re: jitters, packet losses, sip link alarms

    I am currently experiencing major problems with a customer which has 3 x 3300 cx/cxi controllers all on version 7.1 software. Im pretty useless at solving networking issues so i would appreciate any responses. Site A(cx controller) is the main site with with an isdn30 and ip trunks to 2 other...
  17. mitelgear

    PMS integration

    Does anybody know if there is any programming steps involved in setting up a property management system link via ip. Ive manged to get smdr over ip working but cannot seem to get the pms output via a telnet session through socket 15374.
  18. mitelgear

    Triple Fim card

    I am currently upgrading from a sx-2000 microlight to a 3300 mxe. i need to use the internal dsu and internal peripheral cabinet so they will become external to the 3300. does anybody know where i can find more information on using the triple fim card and the physical fibre connections for it...
  19. mitelgear

    Re: Telephone directory lost after data restore on sx2000

    I have lost telephone directories afew times on sx2000 systems after restoring the databases. The only common factor is that they all have lightware 34.2.5.3. Anybody know why this is so ? I have read the release notes and searched everywher on mol and come up with nothing.
  20. mitelgear

    SX2000 Database Problems

    I have an sx2000(redundant) system running on xstream software. The problem i am having is that when the customer uses the guest services function from a superset 7 console, it sometimes works and sometimes doesnt. When the guest service key is pressed, and works, the customer does the necessary...

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