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We are migrating off our Option 81C and into a Cisco Call Manager. I use to have two PRIs direct to Option from outgoing calls. The Cisco has 2 PRIs also for outgoing calls. All the DIDs use to come in on the Option, then traverse the 4 tie lines to Cisco. Today we moved the two Option PRIs to...

I have 1400 built analog ports on my Option 81C. I'm charged with getting this info out of the Nortel and into a spreadsheet so that a script can be built to program Cisco VGs in order to cut over all analog ports. I know at least half these analog ports are old modems or telephones long ago...

I'm trying to delete 02, 03, and 04 from the TARG in the RDB. I just want TARG 01. How can I delete these restrictions and not effect anything else? Thanks!! "Adversity is Opportunity

Is this possible? I have an option 81C 4.5 at a VA hospital. All my dialers work fine, however they recently replaced a two-line dialer for the fire alarm and it intermittently fails to send the DTMF digits before the analog dial tone times out. Every time I monitor the DTMF leaves within 3 1/2...

System version: 9.1.2.14900-14 Can I apply a distinctive ring to a DN and apply that DN to multiple models of Cisco VoIP (sccp) telephones. no matter their personal ring settings. This is like "Must-Answer" line, where it rings on 9 telephones with the same ring at the same time. Thanks in...

Is there a way to build (in Nortel would be called "Information Mailbox) so that only a greeting is given with out any chance to leave a message? Thanks. "Adversity is Opportunity

I've just realized the manual switch on the front of the clock controller card is set to "Disable" and the light is red? Does this mean all my clocking for both groups is on the other clock controller card? And, is there a foreseeable problem with turning it to enable? Thanks! "Adversity is...

I have moved 100 telephones all in the 54XX range from an off site location to our main site. I already changed the CSS, DP, and LOC for all 100 manually. Is there a way where I can bulk change all of the eleven individual CSS under Call Forwarding for all 100 telephones in an extension range...

I was given two Shoregear 60/12 along with some 230s and 560s by my client who had then in his warehouse. I'm installing CCM. I have a buyer for the equipment at $800.00, but I need to default the Shoregears by order of the client before shipping them. Is there an easy way to default by pulling...

I have changed the time stamp setting from default time zone to Arizona/Phoenix. We do not have daylight savings in Arizona. So, the time stamp is always off by an hour. Is there a setting to override daylight savings time? Thanks! "Adversity is Opportunity

I have a 7975 powered by POE and a power supply on my 7915. I can program and the BLF works but there is no backlight, like the 7975. Is this normal? Also, I did not enter a load in CCM under the 7975, just the drop down indicating a 7975. Thanks. "Adversity is Opportunity

I was on the Cisco CCNA webinar this morning and it sure looked like all you need for a CCNA Voice certification is a CCENT and a ICOMM? I sure hope this is true? Can anybody shine a light on this? Thanks! "Adversity is Opportunity

I have an Option 81C on 4.5 s/w. Can I build an Account Code that would allow me to dial an international call from any telephone and override it's TGAR/NCOS? Don't care about CDR, just the ability to make an emergency international call. Thanks. "Adversity is Opportunity

Is it possible, and how would I complete it, to build a Global Speed Dial that could match my existing Nortel global speed dial? I need to have a transcription line be dialed by (*881), which would dial an 1 877-XXX-XXXX. Thank You. "Adversity is Opportunity

I'm at a large hospital with a Nortel Option 81C 4.5 rls. Our paging codes have been 181-189 since I got here 5 years ago. This unfortunately allows for some fax and voice misdials that access the paging trunks. The Director has finally put her foot down and wants these misdials to end. I'll...

I have email notification working. But, how can I include an audio clip of the message in the email? Thanks... "Adversity is Opportunity

I've built a Pick Up Group with what I believe to be the correct partition, and have used the soft key for pick up while the other telephone is ringing and it will not grab the call and bring it to my telephone? This is a simple concept on most PBXs, what am I missing? Thanks in advance...

It's not on the CLAN, although it is on an ELAN/TLAN. A coworker is getting threats on his vmail and the boss wants me to capture these greetings and attach them to an email? Thanks. "Adversity is Opportunity

Can you change the login banner? And if so, how? Thanks... "Adversity is Opportunity

All feature codes work, except Ftr981. Some phones say "exit" and some say "inactive feature". Calling the Ftr985 DN does the same thing, but Ftr985 will give you the Vmail DN. Rebooted 3 times and no change. Thanks for any advice. "Adversity is Opportunity