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  1. pacojonezl40

    Set up a DNS for ccmuser on UCM 8.5

    In a newly deployed UCM enviornment my networks team created a DNS to publish to the end users for CCMUser. We are using version 8.5 of Call Manager. The issue is right now that DNS points to only the IP address and they are telling me they cannot append the /ccmuser. So when someone in my...
  2. pacojonezl40

    Cause 100- Invalid IE contents

    Having an issue with calls between Cisco Call Manager and Nortel 81C Succession 3.0. I have both at my site and calls from the CCM at my site work fine when dialing Nortel. There was just a merger with another company and when calling from the new company's cluster to Nortel here the call goes...
  3. pacojonezl40

    How do I configure a hotdial?

    I have a lobby phone that when picking up the handset should auto or hotdial 1 specific number. Is there a way to configure this on a 7961? I assume I have to maybe create a new Calling Search Space, but I'm not sure where to input the desired number. Thanks
  4. pacojonezl40

    Problem running reports on Sympsoium Client

    I just inherited a site where I am having an issue running reports on my client pc. I get an error stating "There was an error while trying to print report !Failed to access information from report file." I am wondering is this a network error, or something as simple as just missing a PeP. My...

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