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we had a major alarm on one of port network which is notified to us by avaya,we cannot see it when we use 'display alarms' and 'display errors'. The port network went out of service momentarily. we need to find out what made it out of service. The maintenace objec is...

can anybody let me know command to display mac address of phone in CM 3.x?

we have a t1 link down..what are steps to find what problem is? what commands we use to diagnose problem? is it display errors?

4621 phone showing blank screen after going thru proper booting sequence. please help in finding the problem?

if we delete option 176 and 232, will it impact phones getting their ip address? will it disrupt voice or data network? thanks.

we have 4 network regions. we need network regions to talk to each other. how do we administer it... which form we use in cm 3.1? thanks.

we installed new 9620 phones and they are able to get ip address from dhcp server and download settings file from tftp server but unable to get phone configuration from s8720. when we enter extension number to be loaded on to the phone the phone displays 'discover xx.xx.xx.xx and not registering...

Phones are getting stuk into discovery mode and unable to registe to c-lan. any clues for troubleshooting this problem?

Hi, I found the following entries in ARS digit analysis report, ARS DIGIT ANALYSIS REPORT Location: all Dialed Total Route Call Node String Min Max...

What is ISDN coding mismatch and Denial event 1178 normal call clearing? When trying to call getting error "your call did not go through".. How do we resolve it? Thanks in advance.

I am trying to backup mgp-config with 'copy mgp-config' command to a external tftp server. iam getting 'tftp error occured'. what should be the filename in copy command? and what should be settings of tftp server?

how do i reset user's password in modular messaging? what are the steps? are there any docs for reference? thanks...

WHy do we get error types 1281,2049,3073,1300,1793,2049,2305 and how do we resolve it? We have s8300 as ICC with g700 CM 3.01. Is there any Avaya documentation for resolving this alarms? Thanks in advance.

how do we separate active station report using avaya multi site administrator?

what should be DS1 trunk signal levels(transmit and recieve) if distance betweeen msg server and pbx is less than 50 feet? i have 26 db....is that too high?

We did a hard drive replace and after hdd replaced we are getting a licence error...how do we fix it? do we need a licence file or just a number? how do we install the licence? please help.

We have screen shots of s8300 config(manual backup)....can we rebuilt s8300(hdd replaced) with these screenshots? if we can how?

Avaya is replacing s8300 hard drive and we have done manual backup for s8300(copy config screen shots from SAT)....so when they replace hard drive will it have any impact on AUDIX and G700? Or will it affect only s8300 only ? do i have to copy audix and g700 configs as well? how do i...

What is the procedure to backup s8300 with g700 CM 3.1 using modem connection...can we do complete backup of s8300 and g700?

we get a busy signal when trying to get to voicemail? how do we resolve it? any clues?. ver modular messaging 3.x