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Hi, Def G3 v9- looking to restrict ANY outbound calling- internal, external or otherwise. We're using a COR with FRL 0, using restrict outward but that seems to allow internal calling. Any way to do this with a COR? My workaround is hotdial to a dead number but I thought I might be missing...

Hello, We have several Definity G3r v9.5 which we access thru INADS via the CLAN. This has been working flawlessly for 10+ years. Recently, both the INADS and local terminal access are being repeatedly disabled. By which I mean not only can we not access the PBX remotely from ASA (communications...

Seems like this should be simple: BCM450, I want to have a DN to forward or route internal calls to an existing auto attendant. I created the SDN but when I dial the extension from my phone I get "not in service". Am I missing a setting somewhere? All my other AA's are answered by target lines...

Hunt group DN's do not appear to be defined on my BCM 450 in the dial plan and of course Hunt Group page tells me all the DN's I entered are invalid. How do add hunt group DNs to the dial plan? Thanks!!

Our BCM 450 V1 was trashed by a lightning strike and the new system is V5 9.0.1.74.682. I am rebuilding the CCR tree remotely however when I try to have the Call Pilot call me so I can record greetings I am getting a "the phone number is not valid" message. I am using the line pool access code...

My customer has a fax machine that keeps going off hook. It's on an analog port on a Nortel BCM 400 (ASM not ATA). We know it's going off hook because when the notice they have stopped receiving faxes they plug in an analog phone and tap the flash until they get dial tone. We have moved to a new...

Here's what I'm trying to do: I have an extension that I would like only a specific set of extensions to be able to dial. I know I can use CORs for this but the default is Y on all of them and I have a lot of CORs to change. I created a VRT 1, added the allowed extensions and did this: 1 goto...

I have bcm 400 that is not yet connected to my LAN. Until then, I can dial up to it. I am connected to the BCM over dial-up, have browsed to the BCM software page and entered my password. However, the Element Manager will not let me connect - says is does not recognize the device type. What...

Call Pilot was recently upgraded to latest software version. Technicians finally admitted that the passwords had been changed as was default with the upgrade. However the new passwords do not work. I am using a Windows network connection. It dials and connects to the modem but the modem refuses...

Can I get a Meridian Mail voicemail box to stop accepting messages? My customer wants an outgoing message but is not at that number and doesn't want messages left on it. Thanks!

I have a GD mailbox (BCM 400 Call Pilot) that has been "unattended" and it now contains 108 messages that must die. Anyone have a trick to make this easier than pressing the 8-key 108 times? I do not think I can delete and rebuild the GD mailbox (which I would do for a subscriber mailbox)...

Ideas please! I need to restrict 5 stations from receiving ALL direct calls except those transfered to them by a single specified extension. Definity G3i V9.5. Thanks!!

I am currently collecting CDR from 6 BCM's via FTP, works perfectly. My domain guy created smoe new folders on the same FTP server to schedule backups and my backups will not connect to it. Are there some settings I missed?? I tried the following formats: (IP)xx.xx.xxx.xxx user pw folder...

Opt61c, when extension 30113 is on her line, instead of going to voicemail calls forward mysteriously to 30163 which is not programmed as CFW and seemingly has no connection to 30113. 30163 says he has received wrongly forwarded calls from other extensions as well. Thoughts? Here are the TNB's...

I'm going insane. My CallPilot (connected to Opt11c) has a default ip address which I access by dial up modem. I want to browse to it accross my LAN but I have no clue where to change the IP address. Thanks!

I have a Definity G3i V9.5. I followed instructions (from my vendor and from this sites FAQ) quite faithfully. The card in one of my definitys fired right up, but in another one I can't ping it and I'm getting the following test results: 02A18 CLAN-BD 52 PASS 02A18 CLAN-BD 598 PASS 02A18...

Has anyone done this? I have a call accounting enterprise server with netlink jr buffers at each site to collect data and send across the network. These boxes have console ports as well for pass-through administration. Does anyone have something like this set up? G3i V9.5, btw. Or am I better...

I am using an Access query which includes new field which (will be) created by returning all the text to the right of a hyphen (from another field). I could use Right()but then I would I have to include an iif statement to look for every possible length which seems a a little sloppy. Is there a...

I have had CDR push-daily to my server from my BCM400 for a year and it worked perfectly. After the 4.0 upgrade it only transfers CDR data when I use the 'push now' button, will not initiate on its own. Am I missing a setting or maybe a patch? Thanks!

I have 2 6408D+ stations (G3i V9.5), one is bridged on the other. The bridged appearance rings audibly, the original phone blinks but no audible ring. Why is this?? Config is thus: FEATURE OPTIONS LWC Reception: msa-spe Auto Select Any Idle Appearance? n LWC Activation? y...