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We need to display some more information on line apperance buttons when the line is in use. Is it possible to display phone number / user / extension / duration of call? If you are able to use variables in apperance buttons, is there a list arround? I've tried googling, but if it's possible...

Hi, We've been trying to use the VPN firmware for the 5610 from this page: http://support.avaya.com/japple/css/japple?temp.documentID=322671&temp.productID=129487&temp.releaseID=306419&temp.bucketID=108025&PAGE=Document But our distributer says that only Avaya US will provide the password for...

Hiya, I might be being a bit thick here, but I can't find anyway to default the "Visual Alerting" setting to yes. The settings stays on until the user logs off, but doesn't come back on when they log on, or from poweron. I'm running a SOE on 3.2.59 with 5610s. Thanks in advance. Ian.

Hiya, Is is possible to have different buttons on screen dependent on the Night service mode? In our setup, we switch on the voicemail at night and switch it off in the morning. We would like the buttons on the 'phones during the day to show show "Voicemail ON" and "Get Voicemail" buttons...