Search results for query: *

Hello Folks, Quick Question: Have the option to purchase used software to upgrade my 81C to current. Would like to know what is recommended? Options are: 6.0, 7.0, 7.5. Let me know if any issues or licensing changes with any releases to avoid. I will be adding a Call Pilot rel 4.5 so it will...

Hello Tek-tips, I`m looking to purchase a used 81C. IT has NARS but it doesn't have BARS. I looked into my system, and I`m setup as follows for call routing: Area codes are set to RLI which are then in LD 86 to choose RLB EX: 1212 (LD) = RL1 4 212 (local) uses RLI 1. Each RLI has entry 0 + 1...

Hello, I need to provide the following: Dial an extension/access code and send voltage down the line to a relay.This relay will pop the door. I beleive they want 0 voltage, and then once the code is entered they want some type of voltage. Questions: 1. Would this be a trunk? I tried PAG...

Hello, I have a basic ACD queue with 4 agents. If I have 3 Agents on MCB + NRD, and one agent on a call received through the queue....why are the next 2 callers getting ringing and not hearing music/RAN recordings when they hit the queue? Also, same thing happens when I NRD the 4th phone...

Is there anyway to adjust this? I am running an OPT11 Release 23 (yes its old!!) and the issue I have is that when you call certain Auto Attendants they dont hear the key strokes when you try and dial by extension. The same AA work fine on Rel 25.40 and up switches but all PBX at Rel 23 seem to...

We added 2x new cards to our system and they dont seem to work properly. You can IDC the card and it shows XMI001 + XMI002 when you re-seat it but anytime you plug in a 3900 phone the light flashes and no screen or dial tone. Any ideas? Ive checked the cables and swapped cards. No clue??

Meridian 61c running rls 24.24 Call hits the AA and press 1,2,or 3 takes you to 3 seperate phones. If user is on any of the phones and a second call comes in, they second line will doesnt beep 2/10 times. The line will flash with no beep. Does anyone know if there was an issue with this back...

Hello, We are trying to figure out why CFXA works when you call the DID externally, however if you call it from a PBX that is connected via a TIE line (PRI) you get a busy. Works: Incoming DID>PBX3>TIE>>PBX3> Doesnt work: PBX1>TIE>PBX2>CFXA>PBX3>OUT to PSTN See the DCH errors below: DCH 5...

For some reason only 1/20 PBX I manage has this programmed on slot 1. REQ: stat 1 00 DSBL 00 BUSY TDS 00 = IDLE (DTR) 01 = IDLE (DTR) 02 = IDLE (DTR) 03 = IDLE (DTR) 04 = IDLE (DTR) 05 = IDLE (DTR) 06 = IDLE (DTR) 07 = IDLE (DTR) ** Option 11C CPU Status ** SRAM: 128 kBytes DRAM...

IS it possible to seperate 2x groups on one call pilot? ie: if we had 2 companies sharing a call pilot, can we set it up so that one company cant dial by name or zero out to the other company? Thx

Anyone know if these errors show any indication towards the enhanced card or the hard drive? Theres only 2 components and we have replaced the card already. Hard drive is doing regular backups. Also, if a low voltage condition is experienced on an OPT11C cabinet would the mail card be the first...

WE have 3 different users in different companies that have experienced hacking on the same night. They are all shared on the same OPT81c. In each occurance, our CDR is showing the calls were made from each of their extensions. In one case, a call was made at 12:00am and then at 12:06am on the...

Wow, is this some kind of rude joke by Nortel? I decided to start using the feature in the class of service options called "Receive message if mailbox is full" I thought this was a great option to get users to start deleting messages if callers received a warning that the box was full...

What is a good rule of thumb to plan a new system installation for lines to DID`s? EX: 100 employees, 150 DID - how many T1? Thx

Is it possible for a vendor to take a system and marry it to a call pilot from another system through Nortel? Would they issue new key codes for this? Obviously I`m assuming you would have to pay for it. Switch is release 4.5 and CP is 4.0 I find this strange myslef... Thx

Hello, I`m trying to remove the 3rd T1 in a system 3 setup (3x T1 with 2x DCH). I have shutdown the 3rd PRI and removed the 23 channels from the RDB. I tried to remove the loop (DLOP=x29) and I am getting an error saying loop still has data. There isnt a dch programmed for this loop so...

Getting: Login failed. Cannot open security file. Password is correct. USers complaining about issues. I hope its not done like dinner !! I will try the re-boot and prey it comes up.

How do we get a total calls count for a specific extensions for 24/48/72 hours? Is this possible? Running Rls 25 with multiple T1

IS this possible without installing companion? This PBX is Release 25.40 / opt11c Is there a non-nortel product that will handle this? Thx

Well, I new this was coming sooner or later....the old dog wont backup anymore to the floppy on either sides. RLS 24.25 Can anyone give me any suggestions? I was hoping to switch over to the other side and it would work but no go on either side. Here are the errors: >LD 43 EDD000 .EDD DB...