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Has anyone else here had any issues with their Member Profile statistics/attributes being all out of whack? It says that I only have 2 IPO replies when that is purely not the case. haha... Just wondering (Stat Junkie here)... R.A.F. Communications Solutions, Inc We are what we repeatedly do...

Does anyone have any notes or documentation on the connection/configuration setup for an IPO (R7) to CM (S8720) with Modular Messaging serving as the voicemail? I mainly need input on the IPO config setup for the Modular Messaging, but anything will do. Thanks in advance! R.A.F. Communications...

It's been a while since I have worked on a PARTNER Mail VS voicemail system and I can't remember for the life of me on how to change the recording for 'Announcements'. Example: The customer has an option 4 in the Auto Attendant that plays an announcement for their business hours and...

I am working on a Merlin Legend for a customer, which i'm purely a novice at. Unfortunately, I do not have many specs on the system to provide for further insight. I am using WinSPM R9 to connect to the system. Problem: Right now when you call the customer's main line the Auto Attendant picks...

I'm working on an IPO V2 running on 6.1(5) operating in PARTNER edition mode. Task: I'm trying to setup DND or a call forwarding feature on a 1408 phone without the use of a 'DND' or 'call forward' button. I would prefer to program this feature without the use of a button because the phone is...

Hey Everyone, I'm working on an IPO 500 ver. 4.0(7) with Embedded voicemail. I’m going to try to be as detailed as possible so that everything is understood with what I am trying to accomplish. Here's what i'm trying to get setup for a customer: The customer wants to be able to have a...

First of all, I am a complete novice when it comes to Merlin systems, so please excuse my ignorance with this matter. I'm working on a Merlin Legend system for a customer who would like to have a 'rollover' situation setup for a couple of their extensions. Here's the scenario: When an incoming...

I have a customer who already has Contact Closure 1 setup and working on their PARTNER system. They have recently installed a second door lock/striker on another door in their office. My question is, what all do I need to do to setup the second Contact Closure? I already have a Contact Closure 2...

I have Phone Manager Pro 4.2(25) installed on my PC (OS - Windows XP) and it's operating with an IPO 500 5.0(8). The problem that I am having is deleting the messages under the Voicemail Tab. When I try to delete them (using both methods) nothing happens with/to them, unless I log off and log...

I have a G350 I am installing with S8300 LSP. 4.0 During a failover test I ran into a problem of 1 way talk path over Ground Start Trunks. In failover mode the IP phones register to the S8300 for the call server and then go over the local Ground Start Trunks. When I placed my test calls I...